ANOTHER MAINTENANCE TODAY!

[Serial_Killer]

I don't mind server maintenance. It just gets really annoying when they do it 4 days in one week. I bet there is another EMERGENCY MAINTENANCE by Wednesday. As far as posting my issues with the often maintenance. I think people should be able to voice their issues so things can improve as far as maintenance times and how often. They obviously can't get things right which is why this is a rerelease and the original version died. Better give us extra days on this months subscription.

[Alerith]

Better give us extra days on this months subscription.

LOL

No.

/char

[Shadex]

I am going to have to agree that this maintenance thing is getting out of hand. Is their game THAT broken that they have to bring the servers down two to three times a week? And no, complaining about it is not pointless or the issue of the user. This is a paid service and as paying customers there is a right to be upset and convey that dissatisfaction to the provider. If they don't have the skin to take it when their customers are upset perhaps Square should get into another business.

[Ptolemy]

I am going to have to agree that this maintenance thing is getting out of hand. Is their game THAT broken that they have to bring the servers down two to three times a week? And no, complaining about it is not pointless or the issue of the user. This is a paid service and as paying customers there is a right to be upset and convey that dissatisfaction to the provider. If they don't have the skin to take it when their customers are upset perhaps Square should get into another business.

People complaining about bugs ruining their playtime, now people are complaining about the maintenance times to help fix those bugs?

I don't think it's SE that needs to change..

[whilke]

People complaining about bugs ruining their playtime, now people are complaining about the maintenance times to help fix those bugs?

I don't think it's SE that needs to change..

I'm not sure why people keep associating the complaint of too many maintenance's in a short amount of time with not wanting bugs fixed.

We want issues resolved, we just don't want them fixing it one at a time every night for 2-4 hours. If it's not an emergency, they are okay with the bug being live for the next 24 hours already, why not just wait another day or two and do one day of maintenance instead of five?

[Ptolemy]

I'm not sure why people keep associating the complaint of too many maintenance's in a short amount of time with not wanting bugs fixed.

We want issues resolved, we just don't want them fixing it one at a time every night for 2-4 hours. If it's not an emergency, they are okay with the bug being live for the next 24 hours already, why not just wait another day or two and do one day of maintenance instead of five?

You just answered ur own question, bugs should be fixed as soon as it's seen, i agree it shouldn't take a maintenance, something like a rolling-restart should suffice but it's not going to happen anytime soon with a young game.

[whilke]

You just answered ur own question, bugs should be fixed as soon as it's seen, i agree it shouldn't take a maintenance, something like a rolling-restart should suffice but it's not going to happen anytime soon with a young game.

Bugs should not be fixed as soon as they are seen, and what you bolded has no bearing on when we want issues resolved. Based on the fact that they don't take the servers down immediately to fix an issue, but schedule it for one to two days out, we already know they are okay with those issues being live for several days. Let those issues stay for another couple of days and do just one maintenance window a week like every other MMO (yes, even the new ones out side of real emergencies).

By the way, what issues have they resolved in the past five maintenance's? Looks like they've just been fixing Coil Turn 5, which is just a small subset of the player base already.