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  1. 10-10-2013 12:28 PM #1
    Susanoh
    Player
    Susanoh's Avatar
    Join Date
    Oct 2013
    Posts
    142
    Character
    Cain Villiers
    World
    Hyperion
    Main Class
    Armorer Lv 50
    Quote Originally Posted by Kayo View Post
    Theyre a foreign based company so im sure the customer service will be lacking but just thank your lucky stars it isnt NCSoft.
    FFXI actually had human GMs that could perform basic actions on your account. Contacting one could take a bit, but the few times I called one they got back to me within an hour or so.

    On a side note, RMT spammers who were reported would have been sent to Mordion Gaol immediately once verified by a GM. They wouldn't be standing there shouting for 12+ hours.
    (5)
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  2. 10-10-2013 12:31 PM #2
    Gaddes
    Player
    Gaddes's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    511
    Character
    Gaddes Ronfaure
    World
    Behemoth
    Main Class
    Paladin Lv 100
    Quote Originally Posted by Susanoh View Post
    FFXI actually had human GMs that could perform basic actions on your account. Contacting one could take a bit, but the few times I called one they got back to me within an hour or so.
    I was just going to say that. Even though I only called a GM maybe 4 times in a 7 year span, I appreciated being able to live chat/type with one while in-game and while they could pull up information on the fly. I was really surprised when that sort of customer support wasn't present in XIV... for some reason I had totally assumed it'd be carried over.
    (3)

    "Well, it's no Vana'diel, but it'll have to do..."
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