Why Was the Official Statement Ignored?

[Orophin]

Yes, it affected a very small amount of players compared to the total population. A few of those have come forth to make their case that they were a victim of people buying their goods with fraudulent gil. I'm willing to believe that 3 or 4 out of the 568 care about this game and their characters enough to come to these forums to even post about it. The rest are willing to just say f it and quit the game or were actually guilty.

The issue isn't how many people it affected, it's how the situation was handled. If 568 out of a million accounts were flagged, I think they should have done further research on those accounts to see exactly why they had as much gil as they did. It's their damn job after all. Instead, they took the easy way out and did a blanket ban and divided their gil by 100, which left most people with less than what they earned just going through the main storyline.