Why Was the Official Statement Ignored?

[LloydShade]

OP says that the players who were suspended and had the majority of their gil taken away are overreacting because they were left with their tools. Just make your fortune again guys! Stop overreacting. Gil doesn't even matter at end game!

[...]SE's response is basically this, "We don't care about our customers' time." And these players should be upset.

Please do not confusion frustration and overreaction. Suspended players have all rights to be angered. Yet, the angered players are part of a very slim minority and the overwhelming majority of the players has been left intact even though SquareEnix missed people directly involved in RMT activities because of it. Hence the overreaction. That means SquareEnix managed to care enough in their customers to make sure most of them would be fine. Whatever they would have done, collateral damage was inevitable. Does SquareEnix deserve so much negativity because of a really restricted amount of individuals?

EDIT:

It wasn't just this forum for one, and every person that got their account back reported having their Gil divided by 100. That's pretty consistent. Also, heaven forbid SE actually put some effort into a real investigation when it's so much easier to just push a button and let some program do it, even though that would screw some players over. Who cares about them, though, right? I mean, they're just a minority, it's not like it will ever happen to you, right?

-SE is also a company that appears to not care how long it takes to do anything about something because bots reported teleport hacking 2 weeks to a month ago are still at it.

Regardless of how many angry players claim to have lost 99% of their gils, it still comes from an unreliable source and thus, can't be taken for granted. Otherwise, your argument becomes inconsistent. You are changing the subject and making personal attack against me.