The irony is that most of the people actually giving the responses, saw how stupid the bans were and that tech started fixing it right there and then.
Remember the exodus?
I have a few friends stuck in the middle of this...Definitely is a legitimate issues but, ultimately it's pointing out how "the west" handles customer service...Which is: Very badly.
If the CS continues as it is, I'll be unsubbing as well. I don't pay $15/month for random banning and 0 GM support...Just doesn't work that way.