Quote Originally Posted by jdnyc View Post
I remember ArenaNet started banning people and everyone was innocent. "ArenaNet is just banning whomever they like!" was the charge.

So ANet did an AMA on Reddit. All players had to do was give their character name and ask why they were banned.

They def need to do something about the botters.
The irony is that most of the people actually giving the responses, saw how stupid the bans were and that tech started fixing it right there and then.

Remember the exodus?

I have a few friends stuck in the middle of this...Definitely is a legitimate issues but, ultimately it's pointing out how "the west" handles customer service...Which is: Very badly.

If the CS continues as it is, I'll be unsubbing as well. I don't pay $15/month for random banning and 0 GM support...Just doesn't work that way.