Wrongfull suspended for 1 week, then gil removed. SE CS does not want to know.

[KevinC]

A 60 page thread just deleted... Not a single word from a Community Rep/Mod.

In brighter news, I Actually managed to speak to a GM! In game.

He asked how I made so much gil, so I told him.

He asked how much I had lost.

He said after the convo this would be investigated, but could take some time.

I asked if I was telling the truth, will my gil be returned, he assured me it would if I'm legit.

Sounds promising, waiting game now I guess.

How long did it take before you were able to speak with a GM in game?

[scarebearz]

How long did it take before you were able to speak with a GM in game?

3 trys using the in-game system, I made it clear in the title I'd like to speak to an actual GM ASAP, the 3rd time.

Was perfectly polite in the mails and he pm'd me after 10-15 mins of it being sent.

[KevinC]

3 trys using the in-game system, I made it clear in the title I'd like to speak to an actual GM ASAP, the 3rd time.

Was perfectly polite in the mails and he pm'd me after 10-15 mins of it being sent.

Wow that's nice, wonder if there's any of them active at night... Only 10-15 mins for a reply is pretty great. So you sent 3 mails in row and he replied on the last one?

[scarebearz]

sent 1 friday, automated reply
sent 1 sat morning - reply saying they will pass it on.
sent 1 mon evening - in game response by an actual GM!

Make sure to put in the title you want to speak to a GM in game asap.

[KevinC]

sent 1 friday, automated reply
sent 1 sat morning - reply saying they will pass it on.
sent 1 mon evening - in game response by an actual GM!

Make sure to put in the title you want to speak to a GM in game asap.

Thanks, hope you get your gils back!

[scarebearz]

Options - Support Desk - Information - In-Game Support - Ask Question

[Daas]

Please read OP's post. The bigger issue here is twofold, and he mentions one of them - they didn't investigate, they just took us all and did /100. That doesn't suggest an investigation, it doesn't suggest a human looked at our accounts. The second issue is that for large sales (1M+), I only had a few customers. They're all still online, and they're all still wearing the stolen gear. So my question is also, if I had no way of knowing they bought gil, how do they get to keep the gear they *knew* they were buying by cheating, but I get punished when I didn't even *know* any cheating was going on?

SE, you are currently letting the criminals get away while unfairly punishing the crafters who were following the mandate we were given by the guy in the cart at the beginning of the game - I picked 'fortune'. Right now I'm terrified to try for fortune again, because you've made it clear that cheaters can pay for my wares and walk away laughing while I get punished for their actions. This is so wrong, and if it's not fixed I will not stay to be a scapegoat for criminal actions.

Not for nothing, there's no shortage of threads on how difficult it is to amass gil in this game in the first place based on quest limitations etc. The statement has been made several times that gil is more often moved from one person's stack to anothers more than actually acquired/earned etc. Now where oh where do you think the millions of gil came from that were used to buy the materials etc that "unfairly targeted" people sold? That's how SE is qualifying the bannings and reductions, by dealing with everyone even indirectly affected.

The booming economy that created these bank rolls was based on illegal means in the first place, there's no pretty way to deal with it.

[scarebearz]

by dealing with everyone even indirectly affected.

Then why are the mid-high end crafter's etc who had 5-8mil when we were suspended and 10mil+ now after the week, still able to keep their gil?

Everyone is somehow effected by RMT gil, including you.

By your logic you gil should also be divided by 100, along with everyone else who has traded or used the market.

[lordjoosie]

It's amazing how many people are jumping into these threads without even reading the posts, and assuming things that just aren't true. Even some who have been posting here for pages/days are still spreading incorrect information. (come on Jacotto, you know better) I'll go ahead and recap for you to save you time.

The people who were suspended WERE NOT chosen because gil buyers bought their items. If everyone who had gil from gil buyers got suspended, there'd be about 12 people left on the servers. If they only suspended those that sold a lot of items or large items bought by gil buyers, 1000s more (including myself) would have been suspended. They didn't suspend people they knew were innocent in order to make an example to gil buyers. And they didn't suspend everyone over a threshold amount of gil (unless they flagged the people 10 days or more before the suspensions,which is still possible)

The best guesses we have right now are they flagged people around 2 weeks after launch with a threshold amount of gil, they used a gil into and out of market board function, or they flagged people that transferred a certain value of items/gil to and from characters not on their accounts. We'll never know for sure because they can't tell us. It would be too easy for cheaters to sidestep it if they knew exactly how it works.

What amazes me is how people can defend the stripping gil from crafters that gil buyers bought items from theory. (thank god this is total hogwash) None of us would play a game that this happened in. Let me try to break this to you gently. If you have ever sold anything. If you have 1 gil from anything but quests/leaves/npcs. You have gil on your character that passed through the hands of a gil seller/buyer. If you've bought anything from the market board, a portion of your gil has gone to a gil seller/buyer.

The big problem with how this all went down is the way it was handled. It's obvious they used an automated system to pick people and to punish people in order to get as many offenders as possible with as few dollars spent on staff as possible. They knew at least a couple people caught in the net would be false positives, so they just nuked everyone's gil rather than ban. The issue here, is not only is this grossly unfair to the few innocent people, but it's nowhere near an acceptable response for the guilty ones.

What should have happened, is during the suspension, they should have verified whether or not people cheated. If they did, perma ban. If they did not we're sorry, here's all your items/gil back and the 7 days you paid for and couldn't play.

[Begeta]

Join the club, cancel your sub like a lot of us already.

..and yet you and your "club" still post on the forum of a game you've unsubbed?