Payment Method Registration Errors [Error Code 401 and 601]

[Zaychan]

I got a response to my contact to them, which basically says "We do not have information on why your transaction may not have been approved... wait 30 minutes... and try again... we are unable to see exactly why the transaction was declined... if your card resulted in ... the codes listed above, that card will be blocked from further billing attempts for 24 hours..." (codes mentioned being 601, 401, 105)

If they want people to subscribe, they need to find a way to figure this out and fix it. How can they seriously think it is acceptable to charge people a monthly fee, but not be able to troubleshoot their payment system?

[zzapp]

I got a response to my contact to them, which basically says "We do not have information on why your transaction may not have been approved... wait 30 minutes... and try again... we are unable to see exactly why the transaction was declined... if your card resulted in ... the codes listed above, that card will be blocked from further billing attempts for 24 hours..." (codes mentioned being 601, 401, 105)

If they want people to subscribe, they need to find a way to figure this out and fix it. How can they seriously think it is acceptable to charge people a monthly fee, but not be able to troubleshoot their payment system?

Be careful, once your account is blocked for 30 days, as mine is, every time you try during that block period will extend the block. Find out from SE when you block period ends, and don't try again until then.