An article I think many of you should read

[Ultradark]

I just want to say this is also a double edged sword, what he says is true to a point, but its lack of communication that also kills the games over night. Honestly if they came down from their high horses occasionally and talked to the unwashed masses they might actually learn something..

I could tell he was from Arenanet immediately he had that arrogance about him.

Your view is biased as well, I can tell by the bolded text. :P
In all seriousness, I agree with you that the lack of communication can kill a game especially when it is a major issue that prevent players from playing the game. (Servers' problems, Dysfunctional payment system, a patch that broke the OS...etc)

[DanteMog]

Your view is biased as well, I can tell by the bolded text. :P
In all seriousness, I agree with you that the lack of communication can kill a game especially when it is a major issue that prevent players from playing the game. (Servers' problems, Dysfunctional payment system, a patch that broke the OS...etc)

Yes it is haha, but Bias or not they have that Air of we know better than you about them. Then wonder why their game is losing players so fast.

[Mixxy]

Dammit internet, this is why we can't have nice things
So now we are forever left out of the loop, because some people just can't behave...

[Blimbeard]

Yes it is haha, but Bias or not they have that Air of we know better than you about them. Then wonder why their game is losing players so fast.

Well, I hate to say it but the vast majority of the time they do know better. Most people ranting and complaining on MMO forums have very little knowledge or concept of the realities of what they are whinging about, especially when it comes to bugs and technical issues. There are some exceptions but this is true in most cases.

[SzaaKarna]

I THOUGHT ALL CAPS PUT MY COMPLAINT AT THE FRONT OF THE QUEUE. THIS MUST CHANGE

[Linadae]

I know Ghostcrawler would incite so much rioting on the WoW forums that the community mods asked him not to post any more.

And trust me, rioting is really putting it lightly.

We should really be grateful that we have developers who don't purposely antagonize the players and forum goers.

[Sartori]

The GW2 mods and devs seem to handle it just fine. They lock threads, have strict forum rules, and communicate very well with everybody. So it can be done with a little effort...

[Riko_113]

Good read

Rule 1, 2 and 3 are so true

You're right. They really are. In DCUO there was early development mention of a quantum set they were thinking about and by launch the forums turned it into "They promised us quantum and lied! Unsubscribe!"

The GW2 mods and devs seem to handle it just fine. They lock threads, have strict forum rules, and communicate very well with everybody. So it can be done with a little effort...

They clearly have a more mature community than we do here then. I've personally watched threads that were locked for violating rules get new threads replying with "They're censoring us! They locked my thread that i started to incite violence and prejudice then banned me! Unsubscribe!"

(that wasn't a direct quote, but the gist of the thread)

[Rannie]

Very good read that article. I liked it

[Fuz]

I agree that devs should not anticipate content/patches that aren't 100% sure to go live in not too long time.
But I don't agree on the starting point: Paying customers DO deserve an answer on critical stuff (ie. the lag bug that's ignored by devs right now. They haven't even said that they're looking into it), even if they're "terrible people". Learn to cope with it, community relationships are part of your job, on a MMO game.
This is another reason why WoW has so much success: The devs listen and answer on the forums and know how to deal with the fanbase.
That part of the article just looks like a whine.