A response needs to be demanded by everyone from SE

[ZohnoReecho]

I see, so you have a 50ms ping, I've a near 200ms ping, I've less issues than you and it's SE fault. Makes sense.

[Appleh4x]

I see, so you have a 50ms ping, I've a near 200ms ping, I've less issues than you and it's SE fault. Makes sense.

That issue is with your ISP, my issue is the game. It is unplayable.

[worldofneil]

After looking over your posts, Neil, I am going to assume that you're one of the NA forum moderators

Nope I'm afraid not (although of course you'd expect me to say that even if I was!). I'm just a player like everyone, but I work as a network engineer, hence why I'm keen to jump in and assist people on their networking related posts when they're blaming the wrong things.

That's a pretty silly thing to say considering every single major ISP is already listed in the 1100 post sticky topic at the top of this forum subsection.

Actually I tend to ignore that thread as from the comments a lot of people are mixing up actual P2P filtering issues with general Internet latency issues which is a completely different subject and therefore who knows exactly how many of those are related to P2P. The thread doesn't ask people to describe their problem, only "when" it's happening, not what is happening to be able to tell them apart.

I'm sure that you will continue white knighting SE in regards to this issue on this or other topics because people who are unaffected by an issue are quick to dismiss it.

I'm not dismissing the problem, we've already confirmed that it happens with certain ISPs such as BT, what I've been trying to point out in this thread is that you're trying to get the wrong people to change something. Especially since with the exception of a handful of stickied posts, they don't answer technical support queries on this forum.

As for the white knighting, I'll happily agree that SE have problems, especially with their customer services, but since the maintenance two weeks after launch where they expanded capacity, server stability isn't one of them (unusual circumstances/maintenance permitting of course).

The issue started for me the day I paid my sub fee, not sure if that has anything to do with it but I wouldn't be surprised if it did

Well I haven't had any filtering/bandwidth issues since the launch of 2.0 and my free 15 days (I'm 1.0 player) ran out about 2 weeks ago and I've already paid them for 180 days... and my connection to their server is exactly the same as it was before. One possible difference is that I specifically pay my ISP a premium to not filter my connection.

As asked in my previous post, who is your ISP? It also might be worth asking them again, just because one person said something doesn't mean it's necessarily true. They might not even by lying to you either, lots of companies don't relay information to their call centre staff so they're giving you the latest information they have, it's just not always correct. It can also be more complicated where (as demonstrated with BT Internet), only some accounts have filtering depending of their age/contract.

the game server is flat out refusing to initiate my connection at all once I start it up.

It might be worth checking out any local software firewall to see if that's blocking it, or perhaps try from another computer under the same network connection.

If an ISP was filtering my traffic I would have noticed it in the obvious common filtered things; torrents.

As I said above already, filters are looking for specific conditions which this game is probably triggering for you. You cannot just assume because you don't trigger filters on torrents that you therefore everything you do is unfiltered. I doubt any ISP is specifically filtering this game, just that however FFXIV sends/receives the data it is tripping a filter with your ISP and you get the connection issues.

I don't know where you live, but here in the UK every home broadband connection is subject to some sort of traffic shaping and/or traffic contention (usually 20:1 or 50:1 or somewhere in between). Despite what people probably think, we simply do not pay enough to have 100% uncontended bandwidth.

[Appleh4x]

I live near Atlanta, GA USA (as my traceroute would suggest, being a network engineer though I'm sure you could tell) and use Comcast. I have their highest available speed home internet (which is pretty redonkulous) so as far as paying a premium, I'm already there. Again, nothing else triggers any form of filter on my ISP. "However FFXIV sends/receives the data it is tripping a filter with your ISP and you get the connection issues." Oh, sounds like a SE problem to me with how they handle data. I've tried many things, including no firewalls, DMZ, direct connection; nothing changes the issue.

[Maza]

This stuff is drving me crazy >< I have done pretty much everything that has been suggested in these forums about this problem and I'm baffled. Only time I've ever had problems with this much lag has been because of my comp, that was a long time ago and now I always have a better than average comp to play online and this game WAS playing perfect through beta 3 and up until a couple of weeks ago. I can find nowhere in these threads what to do if it is the ISP, can someone please tell me if you think it's the ISP how do I go about dealing with it? I build my own computers but know nothing about how networks work because I only have one comp in my home. I don't have a clue what to ask or say to my ISP. Thanks and good luck to all of us.

[Istym]

I am on an unfiltered connection and the lag during peak times is ridiculous.

Beta was fine, the only thing that has change since then is the size of the player base.

Square Enix need to rethink their server strategy else what they have will be fine for the handful of players who stay around.

[Istym]

As I said above already, filters are looking for specific conditions which this game is probably triggering for you. You cannot just assume because you don't trigger filters on torrents that you therefore everything you do is unfiltered. I doubt any ISP is specifically filtering this game, just that however FFXIV sends/receives the data it is tripping a filter with your ISP and you get the connection issues.

I don't know where you live, but here in the UK every home broadband connection is subject to some sort of traffic shaping and/or traffic contention (usually 20:1 or 50:1 or somewhere in between). Despite what people probably think, we simply do not pay enough to have 100% uncontended bandwidth.

Well as a network engineer you will be fully aware that traffic management and contention ratios are two completley different things, and how come its fine off peak?

[worldofneil]

how come its fine off peak?

Either less people are sharing the same bandwidth at that time (contention) or the ISP only restricts speed between certain hours (traffic management).

[Istym]

Then therefore how come beta was perfect during peak times?

[Maza]

Then therefore how come beta was perfect during peak times?

Less people than there is now?