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  1. #11
    Player
    BlackShroudMercs's Avatar
    Join Date
    Aug 2013
    Location
    Gridania for life
    Posts
    184
    Character
    Talion Dracht
    World
    Adamantoise
    Main Class
    Thaumaturge Lv 50
    Very odd then, all I kept reading over and over was that you get an emergency password to recover your stuff should the app reset and invalidate you. Problem is they buried the link for it and many missed it/ lost it, which once again is on them for losing it.

    Of course several of the reviews I read were from Play Store, so yknow.. take that how you will lol.

    Sorry bout your troubles, really seems like a hack to me though, some HAVE claimed to have been hacked with a token attached, that stuff isn't invulnerable..
    (0)

  2. #12
    Player
    Dev's Avatar
    Join Date
    Aug 2013
    Posts
    40
    Character
    Ce Arda
    World
    Gilgamesh
    Main Class
    Red Mage Lv 80
    Quote Originally Posted by ShannaraAK View Post
    There is no emergency password. There wasn't even a mention on it on the account page, website, and emails.
    You should have gotten a "Software Token registered serial number" along with an "Emergency Removal Password"

    I can only imagine that most people skipped over this step of writing it down as it won't display it again.. SE put a post up about this last week and you can follow these steps to acquire the information your looking for.. http://na.finalfantasyxiv.com/lodest...b0d7f0b23b3aa1
    (0)

  3. #13
    Player
    Will01's Avatar
    Join Date
    Aug 2013
    Posts
    146
    Character
    Vanny Schmeler
    World
    Ragnarok
    Main Class
    Arcanist Lv 50
    You DO get a removal password, when i set mine up i did anyway, on the final page it says, your token has been attached, then it tells you to make a note of your emergency removal password and keep it safe and it shows the password. If you didnt take a note of it you can access it via the mog station.
    (0)

  4. #14
    Player
    ShannaraAK's Avatar
    Join Date
    Sep 2013
    Posts
    18
    Character
    Osi Shannara
    World
    Faerie
    Main Class
    Conjurer Lv 30
    Interesting, I have the serial number in the email, no emergency password. Went to the mog station, and there it is!

    Not that the above will matter unless Squaresoft correct this massive bug.
    (0)

  5. #15
    Player
    Will01's Avatar
    Join Date
    Aug 2013
    Posts
    146
    Character
    Vanny Schmeler
    World
    Ragnarok
    Main Class
    Arcanist Lv 50
    I don't understand how you can be hacked with a software token. The only eventuality I can see that would cause this would be if someone had access to both your phone and your computer via a virus.

    If this was the case I would imagine there would be a lot more people stating they where hacked with a token. So far, many of the other posts on the forum seem to be from users without the token.
    (0)

  6. #16
    Player
    ShannaraAK's Avatar
    Join Date
    Sep 2013
    Posts
    18
    Character
    Osi Shannara
    World
    Faerie
    Main Class
    Conjurer Lv 30
    Except for people in this forum with a token I hope this gets fixed by Tuesday, if not I'd have to close the account and get a full refund from Amazon.
    (0)

  7. #17
    Player
    Panthur's Avatar
    Join Date
    Sep 2013
    Posts
    78
    Character
    Ambiant Radiance
    World
    Balmung
    Main Class
    Conjurer Lv 41
    I wouldnt be suprised if the software token app itself, in the manner you add it to the account, is bogus, and the site fake, and all the nasty crap that comes with it, for them to get access THAT fast to your account.
    (1)

  8. #18
    Player
    ShannaraAK's Avatar
    Join Date
    Sep 2013
    Posts
    18
    Character
    Osi Shannara
    World
    Faerie
    Main Class
    Conjurer Lv 30
    Ah. I never considered that square-enix.com website was hacked. That would make sense as to why there are tons (and growing) threads notifying of the hack/3102 error. If that is the case, SE has even a more massive problem then I initially thought. Interesting why they haven't reported the security breach yet ..... could be trying to sweep it under a rug and hope it goes away. I'll be sure to notify Amazon if this continues. Wouldn't want them to get caught in the data breach.
    (1)

  9. #19
    Player
    Panthur's Avatar
    Join Date
    Sep 2013
    Posts
    78
    Character
    Ambiant Radiance
    World
    Balmung
    Main Class
    Conjurer Lv 41
    might not be se itself but a phishing site mimicking it nailing players (
    (0)
    Last edited by Panthur; 09-30-2013 at 08:10 AM. Reason: cant spell

  10. #20
    Player
    ShannaraAK's Avatar
    Join Date
    Sep 2013
    Posts
    18
    Character
    Osi Shannara
    World
    Faerie
    Main Class
    Conjurer Lv 30
    Well that's the rub isn't it? I went to http://na.square-enix.com/ for everything. If that has been hacked, and turned into a phishing site. That means a HUGE data breach.
    (0)

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