SE Banning players with large amounts of gil?

[Theref]

This is not a F2P game, this is a P2P game. People pay to play this game. Now you can't just ban people for 3 days just because "We need to investigate", and yet they deduct the players' game time during this period. What the?
Ban should be given to players that evidently violating the ToS.

Btw I'm poor in gills so my account still fine. But still, watching how SE ban everyone just because they have too many gills are just ...

[Zaiken]

Ok I just read through the post again and some people claim they are only Temporarily Suspended. How does this work anyway? How do people know they are only Temp Suspended and never banned? That would sucks for SE they will lose a lot of subs, but in a way if you people are indeed legits they would call up support and ask them about it anyway because you know you're innocent. Gold buyer and gold seller would not do that, so I suggest people just wait out the Temp Banned if you are really innocent. If you are said you are then the true will set you free.

[Rillifane]

This is not a F2P game, this is a P2P game. People pay to play this game. Now you can't just ban people for 3 days just because "We need to investigate", and yet they deduct the players' game time during this period. What the?
Ban should be given to players that evidently violating the ToS.

Reread the ToS they can suspend people whenever they want. that includes for investigations and they don't need to give you your play time back. I'm not saying it's right or wrong, but it's the rules that everyone pretty much hit "ok" to without reading. It's common across all mmo's.

[BooBaby]

Reposting from my other thread so you can all read if you haven't yet:

My name is Taru Baby on Ultros and I'm being forced to login to my girlfriends account because you've unfortunately suspended mine (which means I can't post on forums). What did I do you ask? I was the first 50 on Ultros (battle OR DoH/DoL); a crafter who since launch had levelled 50 GSM, BSM, WVR, LTW, CUL, and just recently CRP. A very successful crafter, I earned over 10million gil since launch mostly via the market boards but, more recently, via charging 50k per synth for crafting HQ 2 stars for people (and I've received a very good reputation for doing so).

While on the market boards listing items I received error 90000. Log back in to account not registered....email says I'm suspected of RMT activities; all the day after a mysterious server maintenance which we were told nothing about.

I understand wanting to get rid of RMT. Just now I logged in on Boo Baby and was inundated with shouts from a Mr. Df Sgerg trying to sell me gold. Why isn't he banned? Why am I? Safeguards are understandable, blanket bans of your legitimate players are not.

I spend hundreds and often thousands of dollars on your products every year. I ordered every FFXIV plush, purchased extra copies for just me and my girlfriend to support you, ordered Before Meteor, and even a good friend helped me to acquire the FFXIV standee. I had Lightning Returns, the Final Fantasy X/X-2 SE remake, and even a PS4 (ONLY FOR FFXIV) preordered....

My account, however? Yesterday I was at 20 days of time left until next subscription, now it's ticking away at 19...all the while I'm not able to play. Really? When you suspend you remove our items quickly from the market boards but we're still being charged to play while being investigated?

When I called Square-Enix Phone Support I had to wait twice in 1hr 20minute plus queues (the first time apparently the guy couldn't hear me). When getting through to Square-Enix support staff Daniel I asked if there was any other information and he told me: "No I'm sorry that's all handled overseas and they don't give us any information about suspensions beyond that you were suspected of RMT activity". When I asked if I would be reimbursed for time lost he also stated "That's a question for the people overseas" before promptly trying to end the call.

I expect a lot of people to come in here and troll me (yes I saw the other thread; this is my personal message to Square-Enix), but I just want to say this:

Square-Enix: I purchased multiple copies of your game, I spend hundreds to thousands of dollars a year on your products. Treat me like a good customer who loves your company. While you're at it, please ban the people who are spam shouting for gil websites instead of me. Because if I'm banned over this, after investing a large amount of time into your wonderful, engrossing game, those preorders and everything after it will be cancelled. If I'm banned unjustly this will be the last Square-Enix product I ever purchase. Period.

[BooBaby]

If you would like to investigate me (some people have accused me of buying gil) here you go:

Character Name: Taru Baby
Server: Ultros
Retainers: Vinceoffer and Shamwow
Common daily retainer sales: Twinthread, Rose Gold Nugget, Darksteel Nugget, Hippogryph Leather, Aetheryte Ring.
Best 2star customers: Collision (contact: Touko Kirigiri, Foldasaurus Rex)
Other 2star customers: Awakening (contact: Omnu Entia)

[Altanas]

Its a shame SE decided to stick with Gil. A little bit more imagination and we could have had a thriving market based on player trade which would have fit in with the quasi medieval setting

We already have the foundation for such with allagan pieces, company seals, market boards, retainers, and the fact anyone can farm or gather.

SE should have taken a few more leafs from FF12 (Hunt Board type premise) and Eve to set up a market focussed on trade and assistance rather than one focussed on coin.

[Tupsi]

Heh, kind of like what they originally was going to do with the Market Wards in 1.x that people complained about?

[LostMK]

for coin and country

[Ephany]

Next time Christmas comes I'll make sure to ask everyone who buys me a present for the receipt. Don't wanna risk anything now do we.

I feel sad for you.

That doesn't even make sense. Please educate yourself before posting.
I didn't say that you need to know everything is legit before accepting it.
I said that if you accept something illegal, it remains illegal.
Which part of that is wrong?

[Tupsi]

That doesn't even make sense. Please educate yourself before posting.
I didn't say that you need to know everything is legit before accepting it.
I said that if you accept something illegal, it remains illegal.
Which part of that is wrong?

Proving that something is illegal hence: "I'll be sure to ask for a receipt."