I Got Hacked Support List - Sign Here

[nothappy]

Hacked: 9/11/13
Status: What's your current status? Account was suspended then terminated.
Attempted to Resolve By: Emailed, never even got a response. Then I called on 9/13/13. Called again on 9/19/13 to get an update, still had no info.
Did it Work: Nothing so far.

Tried Phone Support: Yes
Number Used: 310-846-0345
Did it Work: Not so far

Final Resolution: Nothing, not even a followup email yet. The second time I called they said to just keep waiting. Tomorrow will be 2 weeks and counting... It wont matter at this point. I'm done with the game. My wife didn't renew her sub, and I wont be regardless of what happens.

[Cirsce]

Hacked: 9/11/13
Status: What's your current status? Account was suspended then terminated.
Attempted to Resolve By: Emailed, never even got a response. Then I called on 9/13/13. Called again on 9/19/13 to get an update, still had no info.
Did it Work: Nothing so far.

Tried Phone Support: Yes
Number Used: 310-846-0345
Did it Work: Not so far

Final Resolution: Nothing, not even a followup email yet. The second time I called they said to just keep waiting. Tomorrow will be 2 weeks and counting... It wont matter at this point. I'm done with the game. My wife didn't renew her sub, and I wont be regardless of what happens.

That's terrible that your account was terminated. This is what worried me the most when he was suspended.

Good luck getting it back. If you do maybe in a few months you'll find your way back to the game if/when they get their customer service issues sorted out.

[nothappy]

Hacked: 9/11/13
Status: What's your current status? Account was suspended then terminated.
Attempted to Resolve By: Emailed, never even got a response. Then I called on 9/13/13. Called again on 9/19/13 to get an update, still had no info.
Did it Work: Nothing so far.

Tried Phone Support: Yes
Number Used: 310-846-0345
Did it Work: Not so far

Final Resolution: Nothing, not even a followup email yet. The second time I called they said to just keep waiting. Tomorrow will be 2 weeks and counting... It wont matter at this point. I'm done with the game. My wife didn't renew her sub, and I wont be regardless of what happens.

Just wanted to update this a bit. It's now been almost 3 weeks with no response from SE. I'm going to give them till Thursday before I call again and start asking for supervisors.