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  1. #1
    Player
    CrazyCanukk's Avatar
    Join Date
    Aug 2013
    Location
    Ontario,Canada
    Posts
    81
    Character
    Baldrick Fiske
    World
    Exodus
    Main Class
    Archer Lv 96
    I don't think you can have 2 copies of the game registered under the same account. If your trying to register a whole new copy of the game with a new license key then that could be the issue since the system see you already have and are playing on the Se version and it might also be Sony that is disallowing you having 2 copies of a game registered on a single ps3 account.

    Your asking for SE to take care of a problem you created without researching if you could even register the Ce version before dropping the $$ and buying it instead of just upgrading your SE which you can via the Mog station. Sorry , but in the real world..its not up to companies to refund or make anything up to you for your own choices. You may have to open a separate account to register the CE version or possibly cancel the SE version and (its a long shot and a very long one) beg the CS to transfer your character . I doubt square enix is going to put themselves out money for your choices and i can say with 100% confidence they are not going to go to bat with you with Amazon for a refund either.

    If its just the CE upgrade you bought then it should be automatically applied after you purchase the upgrade it via the mog station.
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    Last edited by CrazyCanukk; 09-24-2013 at 11:11 PM.

  2. #2
    Player
    Kraggy's Avatar
    Join Date
    Apr 2011
    Posts
    445
    Character
    Kerin Kor
    World
    Phoenix
    Main Class
    Pugilist Lv 90
    Quote Originally Posted by CrazyCanukk View Post
    I don't think you can have 2 copies of the game registered under the same account.
    It depends on what he means by 'account', the term is ambiguous, the SE Account in turn has Service Accounts which are individual game accounts, that's what caused this problem:

    http://forum.square-enix.com/ffxiv/t...ervice-account

    However AFAIK SE haven't provided for a Standard -> Collector Service Account upgrade which is what Neutron I think is trying to do. Since AFAIK there is no such thing as a 'CE upgrade' then I don't see how he could have bought one off Amazon, he bought a full version which gives no reason to think CAN be used to upgrade a Standard one.
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    Last edited by Kraggy; 09-24-2013 at 11:12 PM.

  3. #3
    Player
    CrazyCanukk's Avatar
    Join Date
    Aug 2013
    Location
    Ontario,Canada
    Posts
    81
    Character
    Baldrick Fiske
    World
    Exodus
    Main Class
    Archer Lv 96
    Quote Originally Posted by Kraggy View Post
    It depends on what he means by 'account', the term is ambiguous, the SE Account in turn has Service Accounts which are individual game accounts, that's what caused this problem:

    http://forum.square-enix.com/ffxiv/t...ervice-account

    However AFAIK SE haven't provided for a Standard -> Collector Service Account upgrade which is what Neutron I think is trying to do. Since AFAIK there is no such thing as a 'CE upgrade' then I don't see how he could have bought one off Amazon, he bought a full version which gives no reason to think CAN be used to upgrade a Standard one.
    there is an upgrade available..

    http://s202.photobucket.com/user/mat...58661.png.html

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    Last edited by CrazyCanukk; 09-24-2013 at 11:23 PM.