I just don't get why they keep picking a one-trick comic relief NPC with a generic player model to represent XI when they have nearly 20 other great story NPCs to choose from.

I'm still mad she exists in Dissidia ahead of Zeid, Volker, Lion, Aldo, Trion, Ajido-Marujido, Gilgamesh, Prishe (prior to 012), Selh'teus, Aphmau, Luzaf, Lilisette, the Shadow Lord, Kam'lanaut, Eald'narche, Promathia, Lilith.... There are even a bunch of other NPCs with generic models but far more importance like Naja, Raubahn, or Tenzen. I mean really.