Server Maintenance During Peak Time

[TK421]

I have been wondering about this same thing! I only have a couple of hours to play, and they seem to feel the need to perform maintenance during those couple of hours. WTF is up with that? Maintenance at 2am or 5am or 7am would be better. I work in IT and have supported servers. If I took our servers down during first shift (busiest shift of the day), I would have been fired. Non-peak times are always preferred times in IT, unless there is emergency maintenance - which this is not. This is planned during the busiest time of the day. Nice planning SE?

[frostmagemari]

I'll admit that i'm a little miffed about not being able to play when i come home from work; though, it is only one day a week (normally), so it's not a huge deal for me; On the same note though, i think that it was a mistake for them to put the NA and EU servers together in the first place, as that's what's created the problem of trying to juggle maintenance times.

If they separated the server groups so that NA is on it's own and EU are their own, and did the weekly maintenance in the best time that would suit both groups, which is normally early mornings; The server techs will get paid for their schedule either way, regardless of what time they schedule this stuff to happen.

Until Square smartens up and separates the two server groups, i'll just take the chance to relax after work.

[frostmagemari]

I don't see why people are mentioning Japan at all in this. Japanese game this, Japanese game that... If you guys actually loaded up the game, you would see that all the Japanese servers are live and able to be played while the NA/EU servers are the ones that are down.

There are two groups JP and NA/EU, the JP server group is in Japan and can be worked on separately from the NA/EU group; The talk of JP prime-time play shouldn't even be entering into the conversation.

Listen buttercup. Guys in Montreal get info from Japanese team back in JAPAN. So they have to wait till JST. Live with it. It's two friggin hours

So, they have to wait for people in Japan to tell them how to maintain servers? Most of the work that's being done during the maintenance isn't updates or patches, or what-have you that needs to be done at the same time.

This is basic server maintenance. If the team in Montreal is so inept that they cannot maintain the servers properly without hand-holding from their Japanese counterparts, they have no business being on staff in the first place.

Also, if you read back to my earlier post in the thread, you'd see that i don't mind the two hour downtime. I think they're handling their server maintenance times stupidly, but i'm not up in arms about it... You on the other hand seem to be rather upset about things regarding the maintenance.

Sorry if posted already can only read so much complaining before skipping to end


"The hours between 6 a.m. to 8 a.m. (JST) has the lowest number of players and the effects of maintenance are lowest during this time frame. With the short maintenance occurring on Friday and Sunday mornings, it will reduce the need to have emergency maintenance like last night, and increase the stability and comfort of playing during weekend nights. We appreciate your understanding and cooperation"

http://forum.square-enix.com/ffxiv/t...vements-Part-3

So, to those who are using other places than "Murica!" are the lower % of the game, looks like you are the minority in this one =p

That's all well and good.. but.. they don't need to bring down the JP servers at the same time.. the JP servers are -up- during the maintenance right now... if that's the case, we shouldn't be affected by their time zone. They should maintain the Montreal servers separately at a time that best fits the NA/EU highest play percentages.

[Mazley]

I don't see why people are mentioning Japan at all in this. Japanese game this, Japanese game that... If you guys actually loaded up the game, you would see that all the Japanese servers are live and able to be played.

There are two groups JP and NA/EU, the JP server group is in Japan and can be worked on separately from the NA/EU group; The talk of JP prime-time play shouldn't even be entering into the conversation.

Listen buttercup. Guys in Montreal get info from Japanese team back in JAPAN. So they have to wait till JST. Live with it. It's two friggin hours

[DragonFlyy]

I have been wondering about this same thing! I only have a couple of hours to play, and they seem to feel the need to perform maintenance during those couple of hours. WTF is up with that? Maintenance at 2am or 5am or 7am would be better. I work in IT and have supported servers. If I took our servers down during first shift (busiest shift of the day), I would have been fired. Non-peak times are always preferred times in IT, unless there is emergency maintenance - which this is not. This is planned during the busiest time of the day. Nice planning SE?

Thing is, the times you are seeing are the morning, for the company. They are a Japanese based company, so naturally they are doing maintance during THEIR morning. So yes, it is nice planning ... for their company. Same thing happens to the rest of the world when it comes to American based MMOs (EQ, EQ2, WoW).