Payment Method Registration Errors [Error Code 401 and 601]

[Isox21]

So how exactly is this MY financial institution's issue?



Eventually with 401 and 601s in my face ocnstantly from trying my credit card, debit card, paypal ect.. I went the game card\crysta route.

Anways, thanks to UltimatePay for taking 5 minutes to resolve an SE (or at the very least SE merchant vendor) issue instead of trying to blame something on my end.

Can you please escalate this to whatever clown and\or monkey you have in charge over there. While i'm back in, tons are still having this issue and it cost me about a day trying to piece everything together. I would imagine this would have more priority or at least most assistance considering this will impact the bottom line. If you make it this hard for customers to subscribe, most wont.

[MikoChihiro]

Have tried 3 different cards, have called all 3 cards, all 3 show no activity and no $0 or $1 transactions, all 3 approved in advance for $0 $1 and 90 day price. Tried 4 different browsers, IE, Chrome, Firefox, Safari. Tried a friend’s credit card that I know works and went through on her account, had that same friend also try my card from a different location (outside network you call it). Have waited 3 of the 24 hour so called locks. I’ve called and gotten through twice only to be hung up on because everything they tell me to try I’ve already done 3 times over so they give up on giving me (I dont know it’s not our fault) pretend solutions and hang up. They wont even lift the current restriction for me to try again, I still have to wait, looking at you CS Scott…

What else do you want me to do, why do you not want my money, seriously how is this even remotely good business sense, fix it, or at least say your trying to fix it instead of lying to me with automated messages, or at least fire the person at GlobalCollect who’s telling you it’s my fault. I’m throwing money on your front lawn yet you hide behind your answering machine and refuse to answer the door, too busy swimming in cash in the backyard with the money from the happy 90% while us 10% protest outside your window, we see you inside playing GTA5 ignoring us.....you have loyal fans that actually want to play your game, remember when 14 first came out, cause I do, played 11 for 8 years, so yeah, who cares about someone thats stuck with you for 8+ years, just sweep me under the rug cause you don’t know how to fix it, who cares about my money, ....cause that makes perfect sense! Have fun locking this thread out too and posting your automated bs, that will make 4 your trying to hide from the public…

[Matsume]

So how exactly is this MY financial institution's issue?



Eventually with 401 and 601s in my face ocnstantly from trying my credit card, debit card, paypal ect.. I went the game card\crysta route.

Anways, thanks to UltimatePay for taking 5 minutes to resolve an SE (or at the very least SE merchant vendor) issue instead of trying to blame something on my end.

Can you please escalate this to whatever clown and\or monkey you have in charge over there. While i'm back in, tons are still having this issue and it cost me about a day trying to piece everything together. I would imagine this would have more priority or at least most assistance considering this will impact the bottom line. If you make it this hard for customers to subscribe, most wont.

This is the current solution, take it or leave it.

There are a number of online retailers selling prepaid Ultimate Game Cards (online versions have no region blocks, with the exception of a few countries). Buy one of these, attempt to buy chrysta with the card code. Once that card code is refused, call Ultimate Pay and they will manually push chrysta onto your account (over riding the block) using your game card code. Takes 15 minutes tops.