Payment Method Registration Errors [Error Code 401 and 601]

[joelvelez93]

103 pages and still theres no solution i've recruited a friend cant set up 90 days because of error 601, im only using credit card by the way i dont like the other option

You big dummy. Just have them buy two 60 day game time cards! They're a bit pricier than using the auto renewal, but it gets instantly. If you live in the states, they sell them at Best Buy's. May want to call before hand to see if they have any first, though. WalMart, too

[Dree-Elle]

I guess I have to quit the game. Constant 406 and 401 errors, and no customer support from 8/29-9/2...?

Guess they don't want my money, my loyalty, or my continued support. A year's worth, down the crapper. Good game, Square Enix... good game. *golf clap*

[Sinnaji]

Contacted my bank. Said that it's broken on SE's side. Guess I'll look into other games while these kind of problems get ignored.

[Cojika]

Hey guys. I too have been plagued by these two ridiculous errors ever since I moved out of the states. The only way I was able to resub before was giving someone I trust the money and having them do it for me. That being said, yesterday I was able to finally resub myself by using the extension hola(google it, i use the google chrome one but i think firefox has it too).

I hope someone else sees this and can get it to work that way too, good luck everyone.

[Dree-Elle]

GlobalCollect is ABSOLUTE AND UTTER GARBAGE! Over half a dozen pre-authorizations draining my account, and my bank is calling me, asking me if I want to cancel these "suspicious activities"! Just DTMFA and use a REAL and RELIABLE payment system!

Crysta is NOT an option. Game Time Cards are NOT an option. WHAT THE HELL DO I DO NOW?

[TheKankler]

This is ridiculous. I am beginning to question my commitment to this game. I bought it when I first came out and went through the packed servers ordeal, and now this. I am beyond frustrated.

[Asternex]

Ok, I'm having this same problem. Got the game a month ago, trial ended and tried to sub.
Trying to go through all 103 pages would be a pain, so I would appreciate if someone could clarify this for me...

I tried REPEATEDLY (for the past 2 days) to sub with my credit card, buy crysta with paypal and whatnot. At this point my account should be locked from using that credit card for 30 days? or the whole account is locked from any type of payment?
I never saw the 24h wait message until I read it in the Support Center. :/

[Aegle]

Paid last month with no issues, now today i try to re-sub and getting Error code:406, gone through SE support and even contacted my bank which said my card is fine and SE has even had successful "bank checks" im going to assume its SE side.

Had no issues last month now my fingers are crossed this gets fixed so i can get the Lightning returns event done

[TheKankler]

SE doesn't care. That is very clear. A problem that they themselves acknowledged almost a year ago, still has no reliable solution or fix. It is obvious that they could not care less about us, as long as they are getting their money from the rest of the player base. It feels almost useless to even try to contact customer support, because I know that if they don't have the problem fixed by now, what will my phone call do a year later? This situation is mind boggling at the least.

[Niqote]

:3


--------------------------------------------------General frustrated QQing--------------------------------------------------

I've been using the same credit card to Pay SE for years, yesterday I received a error 406 for the first time and I have tried multiple submissions. Exp. date, Balance etc all are fine. Husbands account is fine and uses this exact same card.

--------------------------------------------------Current steps taken--------------------------------------------------

I have called my bank

The payment I sent though is pending, meaning my bank is not blocking it and they are just waiting for the transaction to end. I DID try multiple times but the bank would not accept the duplicate payments as they are waiting on the very first one to be approved

So the first time I got the 406 it was really accepted, then my second time I got a 406 it was rejected because there is already an identical payment pending.

After contacting SE Chat support - I now have to wait approx 24 hours for a email from the finance.

After 20 hours - No word from SE... and it will be the weekend for support now so I assume I will be unable to connect for a few days T_T

As for this morning - I've bought a time card. Fine, that's a band aid.
However I am getting pretty irritated that 2 of my retainers (Which hold my Gil!) are now locked and there is no other options to pay for them except for card methods.

I am going out to purchase a pre load debit card to try pay for my retainers with it... wish me luck please

--------------------------------------------------Conclusion and Solution--------------------------------------------------

And good news... My 'Load&Go' Visa prepaid card worked - I have purchased my retainers.

Oh and to clarify, I am Australian so this may or may not work for you ^^;;;;.
EU time card bought at CJS CD Keys and 'Load&Go' VISA bought at Australia post where they keep the giftcards

Hope that info helps someone else.

--------------------------------------------------Looming threat--------------------------------------------------

I'll still be chasing this 406 because it simply should not be an issue.