Maintenance Schedule

[Kyriea]

There will never be a good time to have maintenance so you just have to deal with the times they give you. Most countries have been dealing with this for years, but you didn't realise because we didn't go around screaming about it, we just accepted it and moved on.

[Riko_113]

Same here. These white knight trolls who defend anything in this game are tedious. This is a valid complaint and concern for anyone that has limited play time that is being cut short every week.

First off, I wish idiots would stop using the term White Knight incorrectly.

Second, the issue is not people defending the game in this case. It's the fact that a few people who can only play the game 2 hours once a week complain when a company is working to fix issues affecting MILLIONS of people. GET. THE. F@#%. OVER. YOURSELVES.

[TeaTimeBear]

This makes me laugh every time never gets old lol.

[Kolobo]

Also...why do people keep saying it's Friday prime time? The 19th is Thursday...

Sorry oh Infallible One. It's not less annoying on a Thursday. And they say Friday because that is what the sticky up there says, which was out before the announcement on Lodestone.

[Norbi]

Actually what SE is doing is what any successful international company would do, screw the less possible ammount of customers.

Mant times are:

8AM to 10AM +/- hours in Japan, Australia, SE Asia. Everyone is either working or at school.
1AM or 2AM to 3AM or 4AM in Europe (Lon, Par, Ber respectively). Thats an off hour, everyone is sleeping
4PM - 6PM in NA (PDT) prime time for most NA

If you think NA has more customers than JP + Aussies + Europe combined, then I want some of what you're smoking

Not really a water-tight argument.

If they started maintenance 3 hours earlier (I know, 5am for Japan isn't all that practical to have people up and working, but bear with me for the sake of my point), it would miss NA primetime (4-6pm EST instead of 7-9, so most of the continent would still be at work/school during maintenance), Japan + Australia + SE Asia would still be unaffected (5-7am, most people probably aren't online), and maintenance for Europe would be at 10PM/11PM/midnight/1AM as per the times you listed. Some parts of Europe would get hit, but the other places you listed would remain unaffected.

If they started maintenance 7 hours later, basically none of your listed timezones would be affected. It would start at 3PM in Japan, Australia, SE Asia. 8/9/10/11AM in Europe. 11PM NA (PDT).

I'm not arguing that they change the maintenance time, I'm just trying to show that it's not 'NA' vs 'the rest of the world'. Having one uniform maintenance time world-wide is always going to affect one small portion of the playerbase when you compare it to every other timezone. If maintenance were moved to impact Europe, NA+JP+Aussies would be fine. If maintenance was moved to impact JP+Aussies, NA and Europe would be fine. Your whole argument is based off a false premise.

[Erudain]

Data center =/= authentication server.

The authentication server is in Japan, devs & manteinance team are all in Japan. End of story.
For them to do different manteinance times, they would need to set up authentication servers on each region and have staff working there, this would allow them to schedule different mant times (but on the other hand, woudn't allow you to make chars on JP or European servers since the authentication server would be different, you wound't see those worlds available).

The cost of setting and building such servers is pretty high, that's why no company does it.
Does Blizzard do different mant times to adjust to Europe/Australia time? Bioware? NCsoft? Nexxon?....no, none of them does because their authentication servers are all in NA and because their main customer base is in the NA....ergo their mant is always an off hour for NA but likely a peak hour for the other regions.
Well SE authentication servers are in Japan, and the customer base of Japan + rest of Asia + Australia + Europe surely outweights the customers in NA, so you plan for a mant time that screws the less ammount of customers.
Sorry NA, but we are a minority this time....just the same Europe & the rest of thw world had to suffer in WoW, SWtor, Aion, Lineage, etc. etc.

[Norbi]

Data center =/= authentication server.

Wondering who this post was directed at. If it's directed at me, your reading comprehension skills need some work.

[Lockisezmode]

Meanwhile people are starving while I type this up...

For love of all that is MMO please stop posting this kind of stuff. It makes us all look like self-centered jerks. Sorry that you will have to a) make your schedule fit the game or b) lose 2 hours of game time and deal with it like a rational adult. Those are your options besides quitting.

[Moheeheeko]

The only people this really affects are the people in NA east coast. This us really the best option the could go for.

[Erudain]

nope, was trying to quote Neptune post and it didn't work...while I was typing my post another 4 or post happened in between