@Abraxis Yes, ignorance is bliss. People don't realize the massive amounts of ways you can crack passwords. We work in Internet Security and use lowercase, uppercase, symbols and numbers so the people with "lolpassword" only have a matter of weeks before they're number gets drawn and they're in here with us.

He's considering just getting a new account instead of waiting, since digital downloads are back up. We have friends who had their accounts under investigation for 6 months on on FFXI after they got comprised with a token. SE is either terrible or brilliant by making people spend more money.

@Spoolx / atopax We didn't get booted waiting for live chat, but the support agent could only "escalate" our "escalation". They were nice, but not really helpful.