How is SE handling Hacked Accounts.

[Pavise]

It's posts like these that really show how ignorant and ridiculously stupid some people can be. It makes zero sense.

"with intent on buying in game currency"...really?...REALLY?

Just stop posting you troll.

I've never had an account in any game hacked at all, but I've witnessed friends who've done the above and have had their accounts hacked multiple times on a fair few games.

You are the ignorant one for ignoring plain facts right in front of you since someone who is safe and doing the proper thing is NEVER going to get their account hacked.

[Cenewulf]

And to the OP I hope your account gets recovered dude.

[Krimzin]

In all honesty OP I'm not sympathetic with your plight at all due to the fact that pretty much everyone who's ever had an account hacked has gone to a malicious site with intent on buying in game currency.

You know its usually the pattern for a person to accuse someone of something because they have done it themselves. As I said in my post, I have never been to a RMT site, nor will I. In game currency is easy to make buying it defeats the purpose of playing the game IMO. Not to wish ill upon anyone, but I would LMFAO if you got hacked. Karma is indeed a bitch.

[Morthis]

I've never had an account in any game hacked at all, but I've witnessed friends who've done the above and have had their accounts hacked multiple times on a fair few games.

You are the ignorant one for ignoring plain facts right in front of you since someone who is safe and doing the proper thing is NEVER going to get their account hacked.

That's a rather silly argument. For one, you're drawing connections that may not necessarily exist. Secondly, even if the connection does exist, that doesn't mean it's the only way it can happen.

I think the most common mistake people make is re-using their password/login. If you have the same login and password for a fan site as you do for FF14 itself, prepare to lose your account sooner or later. You shouldn't re-use passwords at all of course, but doing it for fan sites is especially bad.

[Mazi]

Authenticator is your best friend, seriously, you have to TRY to get hacked if you have one.

[Ryujin_Ketu]

Just disregard anything Pavise has said, I heard trolls just come out to feed once in awhile. I have NEVER bought, intended to buy, or visited a website for buying any in-game currency for any game...and still got hacked.

In regards to OP, I hope you get everything straightened out. I put the rollback request in and the ticket is open...so we'll see what happens and how long this will take. The lack of communication and customer service from SE is really disheartening.

[HydraOne]

And that Kids is why you don't buy gill!

[Ryios]

It's not a keylogger at all.... It's people not using unique password's on all their accounts.

You are correct that FFXIV fan sites exist that are being run by RMT subgroups.... But all they do is collect login information.. E.g. you sign up for the fan site... In doing so you give them your email address and a password. So they just sit there going to gmail.com/hotmail.com/live.com etc trying to loginto peoples email accounts until they find someone that has the same email password as the one that signed up on their site. Then they scim your email for your SE Account Creation and when they find it they have your game account user name. Then they go to the site and reset your password for your SE Account, and even possibly changing your email address. Then they log in as you and spam RMT messages.

9/10 people getting hack are getting hacked because their email address password is the same password their using to sign up for these sites.

There may be a keylogger, but if your are downloading and installing something from a website you did it to yourself. Never run javaapplets or .exe's off the web that aren't from a trusted source, and ffxiv fansites are not trusted sources.

If you had a ONeTimePassword (which SE offers) you could have avoided this. The one time password needs to be physically in their hands for them to login to your account, even if they have the user/pass.

[Crushbone-Hammerfist]

In all honesty OP I'm not sympathetic with your plight at all due to the fact that pretty much everyone who's ever had an account hacked has gone to a malicious site with intent on buying in game currency.

There were a whole bunch of people who got keylogged from an ad on ZAM when it was still called Allakhazam. So it's not always a currency selling site.

That said, it amazes me that people still go to Allakhazam. And this ffxivdb one seemed sketchy from the very beginning, it was just being inserted in way too many threads to be natural. Not saying that's where it came from, but there's a reason I only view those sites on a tablet or phone, and never use their registration links.

[Aenarion]

I've never had an account in any game hacked at all, but I've witnessed friends who've done the above and have had their accounts hacked multiple times on a fair few games.

You are the ignorant one for ignoring plain facts right in front of you since someone who is safe and doing the proper thing is NEVER going to get their account hacked.

I drive a Honda, I have never gotten into a traffic accident, but I've witnessed friends who drive Toyotas gotten into accidents multiple times.

You are the ignorant one for ignoring plain facts right in front of you since someone who drives a Honda and doing the proper thing is NEVER going to get into a car accident.

See how terrible your logic is? (No, I don't drive a Honda ). The only thing you've proven here is how much you don't know about web security.