Continuously Disconnected

[Volkswagen]

Time: Start from 4th September after Server Maintenance
Frequency: Everyday!
World name: Masamune
Character name: A'zriel Volkswagen
NPC name: n/a
Monster name: n/a
Class/Level: Bard/31
Party or solo: Party and Solo
In-game time: Eveytime
Area and coordinates: n/a
Steps:
1. When i logged in and say hi to Free Company and Linkshell
2. I get disconnected everytime someone replies or /tell me

Connection Specs
- Type of internet connection/provider: 3
- Modem maker/model number: Vodafone / K3805Z USB Modem Stick Lite

PC Specs
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
SYSTEM_CPU AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 *SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 4095.180MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 8188.543MB
SYSTEM_STORAGE C:\ * *SYSTEM_HARDDISK_DRIVE * *SYSTEM_TOTALDISC_SPACE 45.449GB * *SYSTEM_FREEDISC_SPACE 5.367GB
SYSTEM_STORAGE D:\ * *SYSTEM_HARDDISK_DRIVE * *SYSTEM_TOTALDISC_SPACE 98.635GB * *SYSTEM_FREEDISC_SPACE 13.604GB
SYSTEM_STORAGE E:\ * *SYSTEM_HARDDISK_DRIVE * *SYSTEM_TOTALDISC_SPACE 88.792GB * *SYSTEM_FREEDISC_SPACE 29.550GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 7700 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x683D)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1010.191 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1791.590 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1360 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1191
SYSTEM_GRAPHICS_DRIVER_DATE 3/29/2013 9:37:02 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2BF6766C-3ECB-4C8B-93DD-B034787978AC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6738
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/25/2012 7:09:12 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 *SYSTEM_GAMEPAD_BUTTON 3 *SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 *SYSTEM_GAMEPAD_BUTTON 128 *SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B014E8F0-DA52-11E2-8001444553540000}
SYSTEM_INPUT_NAME Generic * USB *Joystick *
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 *SYSTEM_GAMEPAD_BUTTON 12 *SYSTEM_GAMEPAD_FOV 1
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

[Aesthphron]

We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.
Your system specs may be relevant in this case, if it isn't too much trouble, please include them.

[Volkswagen]

Hi, thanks for fast response, but one question.
How to get system specs like in the example? Thanks in advance

[ZohnoReecho]

Hi, thanks for fast response, but one question.
How to get system specs like in the example? Thanks in advance

There is a system informations link under start > programs > square enix > ffxiv

[Volkswagen]

There is a system informations link under start > programs > square enix > ffxiv

Thanks!
Well, i copied the client from my friend so.. Is it affect the dc i experience?

[Volkswagen]

bump i guess

[Aesthphron]

Hello! We'll definitely be able to investigate the issue more once we've got the info. There is a possibility that the method of acquisition might affect how the client runs. We'll know more once the relevant info is included. Thanks again for your diligence in this matter.

[Volkswagen]

Hello! We'll definitely be able to investigate the issue more once we've got the info. There is a possibility that the method of acquisition might affect how the client runs. We'll know more once the relevant info is included. Thanks again for your diligence in this matter.

Edited!
Thanks in advance
I hope this issues will get solved soon.

[Volkswagen]

Bump i guess

[Aesthphron]

Thank you for posting your concerns about your connection issues. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!