Lost free 30 days for accidentally registered to the wrong service account?

[StryderOmega]

FUCK, I WAS ON HOLD FOR 2 HOURS AND HAD TO TAKE A SHIT AND I GET BACK AND I FUCKING MISSED THEM! GOD DAMNIT!!!! NOW IT'S BUSY, I'M SO FUCKING MAD I CAN'T STAND IT!

Should have held it. Lol

[nucleo]

I am on the phone.. again. How are you all getting to the online chat queue? I went to https://support.na.square-enix.com/c...p?id=5382&la=1 and then when through all the 'next' options but I only see email support.

[nucleo]

FUCK, I WAS ON HOLD FOR 2 HOURS AND HAD TO TAKE A SHIT AND I GET BACK AND I FUCKING MISSED THEM! GOD DAMNIT!!!! NOW IT'S BUSY, I'M SO FUCKING MAD I CAN'T STAND IT!

They made you wait this long.. they can talk to you while you are on the toilet if need be

[Millemignalia]

I am on the phone.. again. How are you all getting to the online chat queue? I went to https://support.na.square-enix.com/c...p?id=5382&la=1 and then when through all the 'next' options but I only see email support.

Submit it under FFXI

[Deathalo]

They made you wait this long.. they can talk to you while you are on the toilet if need be

Using my work's landline so as not to use up anymore of my cell minutes. I really had to go, figured the 5-10 minutes i'd be gone i'd still be on hold, of course I was wrong... that was the first time they've ever answered me too.... called at 12:01

[KingKoopa]

Just sat through 2 hours and 20 minutes just to be kicked off the queue on live support after it became my turn, should i just sit though another 2 hours or is there a faster way.....really running out of patience for SE

[Zamera]

second time today, no agent found. I put in a ticket on 27 Aug, and got it escalated on 3 Sep. Sigh... still not fix, received an email stating if it has not been fixed to talk to CS support again. Trier to contact CS support yesterday and today so far and still getting no agents found. Why does this game want me to not play it.

[nucleo]

second time today, no agent found. I put in a ticket on 27 Aug, and got it escalated on 3 Sep. Sigh... still not fix, received an email stating if it has not been fixed to talk to CS support again. Trier to contact CS support yesterday and today so far and still getting no agents found. Why does this game want me to not play it.

Lol, I am also getting the feeling this game just wants us to go away at this point.

[xDeVsFaN1830x]

Gave up on chat support and by sheer luck I got through to phone support. On a cell but I hafta leave work in an hr and 15 mins and the second i step on that elevator I'm gonna lose my call. Comonnnnnnnnnn

Edit: You know, most if not all companies have actual hold music rather than a normal and now rather irritating ringing tone. I have my iPhone on a headset to avoid annoying my officemate. Its only been mins on hold and its already getting on my nerves. The way they have this support center setup is bewildering.

[krakkenpipe]

2nd time getting no agents available today, and once again both lines are busy. The fuck...