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  1. 09-06-2013 07:35 PM #1
    Rognis
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    Sep 2011
    Location
    Ul'Dah
    Posts
    67
    Character
    Rognis Vornel
    World
    Sargatanas
    Main Class
    Miner Lv 50
    They put out in a news update that it will take significantly longer to respond to support tickets. Sending them 3 tickets for the same issue doesn't help anyone.
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  2. 09-07-2013 06:56 PM #2
    Poppa
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    Mar 2011
    Location
    Limsa Lominsa
    Posts
    155
    Character
    Poppa Woody
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Rognis View Post
    Sending them 3 tickets for the same issue doesn't help anyone.
    Well I sent 3 tickets because SE said in the email that it would take 2 days to hear a response. If they were to take longer then they should have said so in the email, which they did not.

    Day 10 of this fiasco. I did receive my first contact with SE regarding my 3rd ticket. This was the ticket they claim was about a beta invite. SO they are somewhat looking into things. What I fear is that they will not get this issue fixed prior to the pre-order code deadline, which is Dec 31, 2013. I am hoping that there is a live letter soon so I can post this issue on there and link it to this thread.
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