Lost free 30 days for accidentally registered to the wrong service account?

[Vulgar137]

I have had a ticket submitted since the 29th, and it was never escalated, because I could never reach anyone. Not to mention I'm on PS3... so I'm pretty sure I still have a long wait ahead of me. Please god, let their be an agent available.

[Miakoda]

I have had a ticket submitted since the 29th, and it was never escalated, because I could never reach anyone. Not to mention I'm on PS3... so I'm pretty sure I still have a long wait ahead of me. Please god, let their be an agent available.

Good luck. I had a ticket in since 8/30 and they did nothing with it until I talked to someone in chat.

[yOjiMbOoO]

I'm still waiting.. Sent in two tickets and yet no response... How do you get into the chat queue? I tried on the support center site and it tells me that chat is unavailable and just gave me email support....

I have friends that are playing on the PC that keep saying that it's my fault.. I honestly felt that that I didn't do anything wrong... Like how I did when I entered my beta 4 &early access code, I just breezed through it... Did I read every word entirely? No. It's makes no sense at all to give the option to create a new account when obviously the reason that people are pre-ordering is to just get a head start on the game that they've been dying to play.. It's frustrating.. So damn frustrating...

[Scabhead]

I'm still waiting.. Sent in two tickets and yet no response... How do you get into the chat queue? I tried on the support center site and it tells me that chat is unavailable and just gave me email support....

I have friends that are playing on the PC that keep saying that it's my fault.. I honestly felt that that I didn't do anything wrong... Like how I did when I entered my beta 4 &early access code, I just breezed through it... Did I read every word entirely? No. It's makes no sense at all to give the option to create a new account when obviously the reason that people are pre-ordering is to just get a head start on the game that they've been dying to play.. It's frustrating.. So damn frustrating...

If you're in NA, try this link: https://squareenixen.custhelp.com/ap...44142/_icf_5/1

When the chat page comes up, look at the web address and replace the "XXXX" in it with your ticket number. If that's what you needed and it works, thank Miakoda.

[yOjiMbOoO]

If you're in NA, try this link: https://squareenixen.custhelp.com/ap...44142/_icf_5/1

When the chat page comes up, look at the web address and replace the "XXXX" in it with your ticket number. If that's what you needed and it works, thank Miakoda.

I couldn't get it to work. Thanks though.. =(

[Miakoda]

I couldn't get it to work. Thanks though.. =(

https://squareenixen.custhelp.com/ap...44142/_icf_5/1
replace the XXXs with your ticket number. The whole link didn't show up in their post, this should work.

[yOjiMbOoO]

https://squareenixen.custhelp.com/ap...44142/_icf_5/1
replace the XXXs with your ticket number. The whole link didn't show up in their post, this should work.

Thank you! Finally got in queue!! Do I just wait it out or do i continue to refresh? I don't want to mess up my place in line since i'm 3rd. XD

As much as I hate what most of us have to go through right now. Nice people like you guys here is what makes me really want to play.. Thanks..

Now, if I can just get back in my groove in-game again....

WHM all the way! <3