Lost free 30 days for accidentally registered to the wrong service account?

[Clicked]

If ticket is right use this link, sub out XXXX for your ticket number. This is for NA support.
https://squareenixen.custhelp.com/ap...44142/_icf_5/1

The other day someone said that this is EU support. ~_~

Is it 44142 or 38027?

[Xurakai]

Sweet Just got my Email with code

PSN N/A Purchase
Original Code 26th Escalated Last nigt on the 4th at 6pm

[Rez87]

Sorry for the late reply, but it was after I had the ticket escalated.

[Scabhead]

Obviously, I'm no authority but it seems like it's NA support because I was able to get queued with it, whereas I was not with the other link mentioned previously.

Edit: in reply to Clicked's query of: "The other day someone said that this is EU support. ~_~

Is it 44142 or 38027? "

[mindful]

This sucks still hearing all the stories of the people that got there fixed, Still waiting , been dealing with this since first happened on 8/26, my one ticket from that day was 2.60mil , They did not let me use that one so had to use the ticket that was 2.71 mill 100k more tix #'s to go before it get to me, need wait for, I Finally got a hold some yesterday. I am On the PS3 version of the game.
For those that are getting theres Fix can you, as a Favor for us that are waiting , Cancel all your outstanding tickets that you got, so it might go faster for some us , I do got like 3 other tickets open with lower confirmation , saving one, Incase I do not get mine fixed in next day or two , I am sure a lot you got like 3 or 4 them open still also lol, Since sounds like they have been using some tickets with out the chat service also.

[yOjiMbOoO]

I'm still waiting.. Sent in two tickets and yet no response... How do you get into the chat queue? I tried on the support center site and it tells me that chat is unavailable and just gave me email support....

I have friends that are playing on the PC that keep saying that it's my fault.. I honestly felt that that I didn't do anything wrong... Like how I did when I entered my beta 4 &early access code, I just breezed through it... Did I read every word entirely? No. It's makes no sense at all to give the option to create a new account when obviously the reason that people are pre-ordering is to just get a head start on the game that they've been dying to play.. It's frustrating.. So damn frustrating...

[StryderOmega]

Anyone else having problems logging into support.na.square-enix.com? I logged in about 5 times but it keeps telling me to log in again.

Edit: Must have been my browser being stupid. Logged in fine.

[Scabhead]

I'm still waiting.. Sent in two tickets and yet no response... How do you get into the chat queue? I tried on the support center site and it tells me that chat is unavailable and just gave me email support....

I have friends that are playing on the PC that keep saying that it's my fault.. I honestly felt that that I didn't do anything wrong... Like how I did when I entered my beta 4 &early access code, I just breezed through it... Did I read every word entirely? No. It's makes no sense at all to give the option to create a new account when obviously the reason that people are pre-ordering is to just get a head start on the game that they've been dying to play.. It's frustrating.. So damn frustrating...

If you're in NA, try this link: https://squareenixen.custhelp.com/ap...44142/_icf_5/1

When the chat page comes up, look at the web address and replace the "XXXX" in it with your ticket number. If that's what you needed and it works, thank Miakoda.

[Zamera]

No agent found.

[mosov]

I hope i´ll those free trial days. my collector edition is in FL and not sure when it will be deliver to me in Venezuela.

I should probably post the actual link to where what I quoted last page was said.

http://www.reddit.com/r/ffxiv/commen...s_9313/cc0s368

I repeat: this makes it VERY clear that all of us should get 7 days after maintenance.