Lost free 30 days for accidentally registered to the wrong service account?

[Renaflower]

I'm NA PS3

[StryderOmega]

I'm NA PS3

*crossing fingers for an email*

Just out of curiosity, standard or CE?

[Renaflower]

*crossing fingers for an email*

Just out of curiosity, standard or CE?

I got the physical CE. Keep them fingers crossed.

[beater49]

I'm NA PS3

details pls?

problem: wrong service account
purchase: phisical or digital SE or CE
vendor: PSN/Amazon, etc
Region: EU/NA
date of escalation: when available
contact option used: call/chat both, email, others
received via: email/XMB
code received on : mm/dd/yyyy and time if any.
code type: 12 digit or 20digit
ticket status and indicated platform: sample: closed/Windows
other problems encountered(if any): sample: Preordered on PSN last AUG15-17 and got locked out

[StryderOmega]

I got the physical CE. Keep them fingers crossed.

Awesome! Sounds like our problems are the same!

[Renaflower]

details pls?

problem: wrong service account
purchase: phisical or digital SE or CE
vendor: PSN/Amazon, etc
Region: EU/NA
date of escalation: when available
contact option used: call/chat both, email, others
received via: email/XMB
code received on : mm/dd/yyyy and time if any.
code type: 12 digit or 20digit
ticket status and indicated platform: sample: closed/Windows
other problems encountered(if any): sample: Preordered on PSN last AUG15-17 and got locked out

Problem: Wrong Service account registered
Purchase: Physical CE
Vendor: Square Enix store
Region: NA
date of escalation: It was either on 8/25 or 9/3 because the first time the agent didn't fill out the escalation ticket right and when I called back the agent I got worked off of that same ticket and all that he needed was my PS3 CE registration code that came in the box.
Contact option used: Phone; I tried the chat and I just could not get through so I used phone both times I called and got through within about 5hrs to 3hrs.
received via: my yahoo email
Code received on: 9/4/2013 at around 11:30pm
Code Type: 12 digit
Ticket status and indicated platform: Closed/PS3
Other problems: Other than registering my code to the wrong account and that first time calling where the guy messed up the ticket I pretty much just had to wait.

I hope that helps.

[Skrattybones]

Best bet is to queue up for live chat, just make sure you are lining up for the correct one. Are you in NA or EU?

NA. I've *been* queuing up for the Live chat. Every day since I filled the report out. I run through the queue maybe 7 or 8 times a day, sit at #1 for a while, and then it says "There are no available agents to speak with you" and I have to start over.

[beater49]

Problem: Wrong Service account registered
Purchase: Physical CE
Vendor: Square Enix store
Region: NA
date of escalation: It was either on 8/25 or 9/3 because the first time the agent didn't fill out the escalation ticket right and when I called back the agent I got worked off of that same ticket and all that he needed was my PS3 CE registation code that came in the box

thanks and congrats

[Rapoza]

Problem: Wrong Service account registered
Purchase: Physical CE
Vendor: Square Enix store
Region: NA
date of escalation: It was either on 8/25 or 9/3 because the first time the agent didn't fill out the escalation ticket right and when I called back the agent I got worked off of that same ticket and all that he needed was my PS3 CE registration code that came in the box.
Contact option used: Phone; I tried the chat and I just could not get through so I used phone both times I called and got through within about 5hrs to 3hrs.
received via: my yahoo email
Code received on: 9/4/2013 at around 11:30pm
Code Type: 12 digit
Ticket status and indicated platform: Closed/PS3
Other problems: Other than registering my code to the wrong account and that first time calling where the guy messed up the ticket I pretty much just had to wait.

I hope that helps.

so how did you apply the code to the service 1 exactly

[beater49]

NA. I've *been* queuing up for the Live chat. Every day since I filled the report out. I run through the queue maybe 7 or 8 times a day, sit at #1 for a while, and then it says "There are no available agents to speak with you" and I have to start over.

try using multiple browsers and of course try during business hours.