Regarding Results of Maintenance (Sep. 4): Follow-up

[Moghedienuk]

They are trying to do the opposite of every other mmo that came out. Trying to beat the initial rush instead of opening up the floodgates and dealing with the merges later. Remember SWTOR had over 4 million boxes sold the first month, AOC had million, GW2 had millions, this its not the only game to have this many initial players.

This is the second time they vastly underrated their sales, and this is with not selling any new boxes since the weekend. Now imagine if they start selling boxes again, we will be int he same boat in a few days.

Amateur hour at best.

Clueless just about sums your post up.

They've added 3 new servers FOR THE MOMENT. I certainly read between the lines to see that they have more to add if they need to. Server merges are bad news generally in MMO terms as people start to think the game is dying and jump ship sooner.

They haven't vastly underestimated their sales this time - they have hard numbers to inform their decisions. They couldn't do the upgrades or add capacity until now because new servers take at least 2 weeks to arrive from being ordered. These were ordered as soon as they realised their error during beta 4

[AarosLunos]

They need to hold 15k each not half that

Actually that is their goal, but they need to limit concurrent logins and gradually raise the limit to ensure stability.

They've added 3 new servers FOR THE MOMENT. I certainly read between the lines to see that they have more to add if they need to. Server merges are bad news generally in MMO terms as people start to think the game is dying and jump ship sooner.

Exactly this, how soon people forget what happened to TOR. I'd rather deal with these types of issues now, than have extremely low populations later because everyone is too spread out.

[Noosed]

I would LOVE to see these complainers be on the receiving end of the customer service counter.

Thanks for the info Starlord. Many people only come here to raise a stink instead of actually look up info. If they would take the time to investigate then they would at least have an understanding of whats going on. (won't stop some from raging though, some people arent happy unless they are upset...)

Lol. I find this extremely amusing. What kind of info are people supposed to be looking up exactly? "We are aware of an issue that is keeping you from playing the game that we released a week ago and recently performed a 10 hour maintenance on, keep checking back for updates". This info is fucking useless, do you want to know how I know? Because I would be doing the same thing whether i read that or not.

[Ehllfhire]

Actually that is their goal, but they need to limit concurrent logins and gradually raise the limit to ensure stability.



Exactly this, how soon people forget what happened to TOR. I'd rather deal with these types of issues now, than have extremely low populations later because everyone is too spread out.

How many months to get to that? Because SE is unable to meet the demand of releasing a working product this game has officially a fail launch....AGAIN

[Inviticus]

I can't justify paying for something I'm not able to access. If they offered a refund I just might take it. Either way, I'm not paying for a subscription until these issues are completely fixed. My free time is at a premium these days and I don't want to waste it mashing the 0 key.

[AarosLunos]

officially a fail launch....AGAIN

As declared by who? You? EL-OH-EL. Many game journalists thus far have acknowledged that the server issues are a problem, but none have declared the launch a failure.

[Lelouch001]

Guys its okay once enough people leave due to the multiple issues the problem will solve itself. Then all we have to do is wait for FFXIV: SE files for bankruptcy. Anyways I'm logged in atm just wanted to make a little joke about all this bs.

[mkopec1]

The only pattern I see here is constant ignorance and entitlement.

Amateur hour!!

[Shadex]

I fear I will have to echo the sentiments of disappointment at this latest development. 10 hours of downtime and a lot of claims made. End result, one new server and character creation was open for about an hour. Many communities still have large numbers of friends and family that have been unable to play together or in many cases even buy the game or make a character. I realize this was unexpected but Square Enix is a multi-million dollar company that should have had the reserve required, if not simply the experience and professionalism to deal with this in a much timelier fashion than they have. I like many, adore the franchise, but I will be honest, my faith in them as a company is very low.

[AarosLunos]

End result, one new server and character creation was open for about an hour.

You have your facts wrong,friend.

Amateur hour!!

Ignore list!!