Quote Originally Posted by RainbowCane View Post
I have written a ton of questions out that I can just copy and paste into chat once I get in.

I've created a ticket every day in case they deleted them. So I'm going to give him the whole list.
I plan to ask if he can do it now (although I know he can't as per earlier comments)
I'm asking what I should expect the status of my ticket to show
I'm asking if the 2 week wait time started when i submitted the ticket or if it starts over now.
I'm asking what the point of making everyone sit in queue/on hold is.
I've also reference a 600+ thread where I think people would be very happy if we could get definitive answers as to what we should expect.

I know it isn't the CS rep's fault per say but how else do we put pressure on anyone for an answer?
What position in queue are you? I would like to know some of these things.