Am i the only one who think this is disrespectful from SE ?

[Paintballrulz]

SE has made it clear by now that NA/EU players come second. It was made clear when they announced that they will fix our servers but after they fix the JP server log in problems. A week in and already it looks like our problems will always come second.

Also as far as its labor day so SE NA is off is a load of crap. Saying wow our game is broken but oh well lets take a 3 day weekend is basically saying we don't care about you so keep paying us. I don't know for sure if they are off or not but if they are that is beyond disrespectful. It is one thing for the customer service call center to be down, their hours are terrible to begin with, but it would be another for the dev team working on the fix to be off.

Thank you for understanding the meaning of this thread. Also i don;t think everyone is off , there's some employees taking care of the server it would be really absurd to leave the servers without surveillance. I would just like to be told when there's an error on their end , like they do with the JP servers. Instead we are here waiting , posting our errors and bug trying to find the answers when we all know no one have them right now , not until SE themself post something about it.

[Raist]

Thank you for understanding the meaning of this thread. Also i don;t think everyone is off , there's some employees taking care of the server it would be really absurd to leave the servers without surveillance. I would just like to be told when there's an error on their end , like they do with the JP servers. Instead we are here waiting , posting our errors and bug trying to find the answers when we all know no one have them right now , not until SE themself post something about it.

They made an announcement the other day that the NA team would be taking labor day off.

These aren't the IT people--they are in Canada. The people who are off are the guys that manage reports and such---the liasons between us and the various departments at SE (accounting, IT, Development, etc.). Basically, we don't have our normal ear/voice to SE right now--all we have is the forums at the moment. It's the same as every weekend--they are not open on Sat/Sun. The best we can do is submit an email through the portal or post details here.

Unfortunately, those channels have even longer delays for response time.

[Paintballrulz]

They made an announcement the other day that the NA team would be taking labor day off.

These aren't the IT people--they are in Canada. The people who are off are the guys that manage reports and such---the liasons between us and the various departments at SE (accounting, IT, Development, etc.). Basically, we don't have our normal ear/voice to SE right now--all we have is the forums at the moment. It's the same as every weekend--they are not open on Sat/Sun. The best we can do is submit an email through the portal or post details here.

Unfortunately, those channels have even longer delays for response time.

We still got news , in english , about their JP server log in errors , if they can do that they can find a way to tell us " We found this and that error on the server or the launcher and we will try to fix them soon , tomorrow or wait during maintenance of wednesday " But we have simply nothing.