Lost free 30 days for accidentally registered to the wrong service account?

[Matrinka]

Why not? Using account 2 in the mean time will not affect your account 1 character in anyway.

I finally broke down and made a new character on account 2 while waiting. I was planning on joining you all but all the servers are full and not accepting new characters.

[Kehl]

Why not? Using account 2 in the mean time will not affect your account 1 character in anyway.

Since anything I do on that character will be lost it is literally a waste of time. My main character is Level 16 so even if I played for the sake of experiencing and learning the game I would have to do it again if I went past 16 on a new character.

I love playing this game but not enough to repeat.

[Seriat]

Just figured I'd let you guys know this is what I was told from an EU rep. I thought I got the NA chat but those links don't work. Either way, they didn't know which time :\

You: Hello, good morning! I was wondering if this is the NA chat?
SEE Agent Michael: No, this is EU chat.
You: Ah ok. Do you know if there will be anyone on from NA today?
SEE Agent Michael: Yes, there should be later.
You: I see, do you know which time perhaps?
SEE Agent Michael: I do not know exactly I am afraid.

EU rep said that exact same thing to me yesterday when I got through to them. NA CS never opened yesterday. So I highly doubt they will be open today, it's church day after all.

[Seriat]

I finally broke down and made a new character on account 2 while waiting. I was planning on joining you all but all the servers are full and not accepting new characters.

Give it a couple hours Mat, you shouldn't have any issue getting into Ridill after about noon EST. (little under 3hrs from now)

[Seriat]

Since anything I do on that character will be lost it is literally a waste of time. My main character is Level 16 so even if I played for the sake of experiencing and learning the game I would have to do it again if I went past 16 on a new character.

I love playing this game but not enough to repeat.

Pick a different starting class, maybe one that starts in a different city to check out the other story lines. That's what I decided to do anyways.

[Terromi]

SEE Agent Paul N.: Hello and thank you for contacting SQUARE ENIX Customer Support. Just a few moments while I review your question, please.

You: Okay thank you

SEE Agent Paul N.: What can I do for you today ?

You: Well I have registered my collector's edition and I probably made a mistake and created a new service account
You: Now I can't play on the other one where I have my character on\

SEE Agent Paul N.: Ok, please provide the following details

Real name :
SQUARE ENIX ID :
Email Address :
Date of birth on your account :
Service account the game was registered on :
Service account the game should be registered on :

You: Real name : ***
SQUARE ENIX ID : ***
Email Address : ***
Date of birth on your account : ***
Service account the game was registered on : Service account 2
Service account the game should be registered on : Service account 1

You: my character name is
You: Gomero Terromi
You: What are my options?

SEE Agent Paul N.: Ok, well in order to help we will disable service account 2 and transfer the full game code onto your service account 1. In order to do that we have escalated your details to our head office and we will have this taken care of as soon as possible. Sadly we don't know when exactly that will be done but we are working hard to fix it.

You: Okay
You: so I will be able to play the thirty days on service account number 1?
You: and have acces to the collecter edition extra's on service account number 1?

SEE Agent Paul N.: Yes

You: Okay that is very good news.
You: Do I get a message when it will be done?
You: Or do I have to keep trying once in a while?

SEE Agent Paul N.: You should get an email once it is completed

You: Okay thank you very much for the help Agent Paul
You: I think my question is answered and I'll await the email

SEE Agent Paul N.: Thank you for visiting our SQUARE ENIX Support Chat line. Take care and have a good day!

You: The same to you
You: Keep breathing under pressure
You: It seems like tough days for you guys

SEE Agent Paul N.: We're doing our best

You: Thank you very much
You: Keep it up
You: good to have spoken to you

[Matteo]

I think a lot of people have thought to use service account 2 in the meantime, but it seems in the past day or so that all the worlds (JP and NA/EU) are currently full, so creating a character at this stage and jumping into an open server (along with everyone else who im sure is trying to accomplish the same thing) is a bit tough, since the server lobbies keeping going up and down

[Seriat]

I think a lot of people have thought to use service account 2 in the meantime, but it seems in the past day or so that all the worlds (JP and NA/EU) are currently full, so creating a character at this stage and jumping into an open server (along with everyone else who im sure is trying to accomplish the same thing) is a bit tough, since the server lobbies keeping going up and down

It's still JP prime-time-ish. Usually the JP servers start to thin out around noon EST. The lobby server tho, that's a whole different beast.

[Matteo]

It's still JP prime-time-ish. Usually the JP servers start to thin out around noon EST. The lobby server tho, that's a whole different beast.

Gotcha, guess i will try again in a couple more hours. Hopefully i can join the rest of us refugees on Ridill in the meantime.

[Seriat]

~Let's start a party like it's error 2002~

/bustsamove