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  1. 09-01-2013 05:07 PM #1
    Garnatian
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    Aug 2013
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    534
    Character
    Gaust Euler
    World
    Ragnarok
    Main Class
    Marauder Lv 50
    Quote Originally Posted by JezeT View Post
    It opens 9:00 GMT.
    No, it opens 8am GMT. It says on the site.
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  2. 09-01-2013 05:29 PM #2
    CptBroseph
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    Aug 2013
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    8
    Character
    Captain Broseph
    World
    Ragnarok
    Main Class
    Conjurer Lv 17
    Quote Originally Posted by Garnatian View Post
    No, it opens 8am GMT. It says on the site.
    "SQUARE ENIX EUROPE Information Centre" Hours of operation: Weekdays 09:00-18:00 GMT/BST (excluding public holidays)
    so it says on the chat support page.

    Incidentally I supposedly got my ticket escalated by an agent on the live chat last Friday during the morning, but I've never so much as received any type of confirmation. I know of people who got their accounts fixed within half a day, so I'm gonna try contacting them again and see if anything's actually being done.
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  3. 09-01-2013 05:29 PM #3
    Garnatian
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    Aug 2013
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    534
    Character
    Gaust Euler
    World
    Ragnarok
    Main Class
    Marauder Lv 50
    Yeah, so 8am GMT during Daylight savings and 9am otherwise.
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