Lost free 30 days for accidentally registered to the wrong service account?

[Zet_]

Just wait a few more minutes, they're probably being briefed about what to do again.

[JezeT]

I'm up for the EU chat support and it's not even working. I click Proceed to Chat Support and nothing happens.

It opens 9:00 GMT.

[Garnatian]

Remember that EU support chat URL finishes with /_icf_5/2 <- If there's either a 1 or 5, you're in the NA queue. Yesterday, they opened at 2am/3am PDT or so.

Yeah I know.

[Garnatian]

It opens 9:00 GMT.

No, it opens 8am GMT. It says on the site.

[Lewp]

Does anyone know if the chat window will make a sound when an agent responds to your case? I feel like blasting my volume and passing out...lol

[simm]

Does anyone know if the chat window will make a sound when an agent responds to your case? I feel like blasting my volume and passing out...lol

Mine did...I turned it way up

[Artist17]

Yup it'll have a sound. Short tone.
That was for the JP support team, though I expect the same for EU as well.

[Garnatian]

Sweet, chat still isn't working!

[Dentyne]

For those trying to use Live chat today, Live chat for NA only was not available ALL of Saturday.

Therefore, if you are trying to use live chat today, be warned that it is very likely not going to work again today. I recommend:
1) not wasting time on it at all
2) have something to do while waiting. Every 10 minutes or so whoever is 1st in queue will get the "no agents" message and have to re-enter queue.
3) play Saints Row IV, Humble Bundle Games, LoL with me

Saints Row Public Present
http://www.saintsrow.com/community/c...89321731000581

[JezeT]

Does anyone know if the chat window will make a sound when an agent responds to your case? I feel like blasting my volume and passing out...lol

Yes it does make a bleep sound.