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  1. #4691
    Player
    Maxwell1's Avatar
    Join Date
    Sep 2013
    Posts
    23
    Character
    Dumbledora Huehuehue
    World
    Behemoth
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by thecowgoesm00 View Post
    Do you have an authenticator on your account? If you don't then I think you need to get one. i speak from plenty of personal experience. Even though i never fell for phishing attempts my Wow account alone has been stolen multiple times when I played. Once it was stolen by someone in China and sold to someone in Russia. The last time someone had stolen it the GM told me what the people had done to it, because I had found it "banned"

    The people that stole the account use your own account to promote gil/money selling. Which in turn (they don't have to pay for services and they also can steal your gold) If you see someone out there shouting for gold or gil it's because their account has been stolen and now Gil sellers are using it. Or they are just stupid enough to pay 60$ for the game just to do so.

    Chances are they likely deleted your character. "Suspicious" activity so early in the game could mean gil sellers. There were people in Early access already promoting the sell of Gil and they had regular names like "Dawnstrike motherborn" or whatever. Normally they use names like "fhsfoush asdfhsiudflhsf" but it's regular names :/

    I'd speak to a Gm(IF you can. They are pretty booked up right now ....) to try and get it solved. Try getting an authenticator too. You can get a ditital one that goes to your phone when oyu need to log in I believe.
    I dont have an authenticator. I dont get a e-mail talking about the suspicious activity, i tried to log and i got this message on the client, AFTER that message i received the e-mail talking to change my passowrd. My character wasnt deleted, i can see it on the Free Company. The problem is that i changed the password several times and i couldn't log in the account, so i tried another ID, and then i registered on it, but when i logged into my character wasnt there, and also my other account isnt in the Mog Station, but i can see it on the Square Enix website.
    (0)

  2. #4692
    Player
    Garnatian's Avatar
    Join Date
    Aug 2013
    Posts
    534
    Character
    Gaust Euler
    World
    Ragnarok
    Main Class
    Marauder Lv 50
    Quote Originally Posted by wolfrikku View Post
    EU closed a few hours ago....
    Yes, which is why I stopped queuing. I've been doing it since this morning.
    (0)

  3. #4693
    Player
    Seriat's Avatar
    Join Date
    Aug 2013
    Location
    Toronto, Ontario
    Posts
    421
    Character
    Seriat Toren
    World
    Excalibur
    Main Class
    Warrior Lv 60
    Awww yeah, steak wrapped in bacon with eggs. It's ok, you can all be jelly.
    (2)

  4. #4694
    Player
    Cyrus-Wallace's Avatar
    Join Date
    Aug 2013
    Location
    The Mists
    Posts
    1,357
    Character
    Lucille Wallace
    World
    Siren
    Main Class
    Paladin Lv 90
    Quote Originally Posted by CirusArvennicus View Post
    No, I'm quite upset with them. However, I am calm, and logical. You are angry, and emotional. And emotions tend to get in the way of logic.
    And your anger leads to hate. Hate leads to suffering. You're getting yourself into the dark side, my dear.
    (2)

  5. #4695
    Player
    CirusArvennicus's Avatar
    Join Date
    Aug 2013
    Posts
    66
    Character
    Solya Frost
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 39
    Quote Originally Posted by Eveanon View Post
    Well actually they could have a 24 hour service, they'd just have to hire more people, which in this case, might be a good idea to get customers off their backs.
    Hiring people for customer service ain't easy, hun. They have to deal with us. And then all the less rational people who get angry at everything.
    (1)

  6. #4696
    Player
    MidnightKaiserin's Avatar
    Join Date
    Aug 2013
    Posts
    17
    Character
    Khepri Lycdma
    World
    Diabolos
    Main Class
    Archer Lv 41
    Quote Originally Posted by Xiongshou View Post
    Could you tell me how you checked the ticket status please?
    As I stated I went to SE Support Center.
    http://support.na.square-enix.com/?la=1&errjump=

    Login to your SE Account on the right and you should see your ticket history in the same spot once logged in.
    (0)

  7. #4697
    Player
    krulux's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Uruztir Ulfberht
    World
    Goblin
    Main Class
    Gladiator Lv 24
    My issue was resolved!!! I drove 40mi to find a boxed PC copy of the game at a Gamestop and then drove back home and applied the new code to the correct service1 account. I can now log in and play. (of course it took me 20mins of trying to get in.. but I'm in!!!)

    Fnck you very much Square Enix! I guess I'll get my CE items merged to my service1 account one day. Spending $30 bucks is a whole lot cheaper than me spending days trying to get my two services account merged. I have opened 2 tickets.. they close the first one, and I'm about 72hours into the second attempt. Just Awesome

    Really Awesome.
    (1)

  8. #4698
    Player
    TimothyGreen's Avatar
    Join Date
    Aug 2013
    Posts
    27
    Character
    Mary Jane
    World
    Adamantoise
    Main Class
    Archer Lv 16
    time to open up a bottle of jack..
    (0)

  9. #4699
    Player
    darkrebel08's Avatar
    Join Date
    Sep 2013
    Posts
    18
    Character
    Dark Rebel
    World
    Cactuar
    Main Class
    Conjurer Lv 21
    Quote Originally Posted by Seriat View Post
    Awww yeah, steak wrapped in bacon with eggs. It's ok, you can all be jelly.
    ...Mother Of God
    (1)

  10. #4700
    Player
    Eveanon's Avatar
    Join Date
    Aug 2013
    Posts
    47
    Character
    Eve Anon
    World
    Ultros
    Main Class
    Archer Lv 19
    Quote Originally Posted by xAaronSx View Post
    I guess I'm stuck spamming freaking tickets, every damn time I use the support chat I'm waiting for 2-3 hours and when I finally get up I get "I'm sorry we couldn't find a blah blah blah" :/ I'm sick of being ran around with t
    Things someone shouldn't do.
    (2)

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