Full Servers; Are you fed up with it?

[GundamAxelWing]

here is my stance in the matter SE is doing all they can to make sure this game don't crash, bug out and glitches when to many ppl get on it is better they are doing it this way so I would cool off if I was ya'll and wait for that hardware

[Drojdier]

You know I would prefer a working queue system. You know like most companies with half the size or money are smart enough to have before their game launches.

There is NO excuse for this to happen. There is NO such thing as unexpected things in a MMO launch. MMO's have been around for long enough that this isn't a "new" thing to happen.

I would rather try to log in. See a queue of over 9000 and be told I have to wait 7 hours to play. Then to sit here, get told world full, and have NO CLUE how long it will take me to get int.

At least this!! What's the use in saying "World is full, come back later!"?? Put us in a queue, with thousands of other players and I'll at least have the slightest idea when I can play. Not even that. But hey, it's not like MMOs have had that for like 10 years now.

[Teyanna]

You pay for a service you should recieve that service. End of statement.

The fact that , that is not happening is Part of the consumer industry Complications constantly arise from supply not being able to meat demand , There is only so much you can plan for.

I appreciate his willingness to accept the responsibility. However in saying that there are methods that they are not yet employing that could dampen this terrible over sales fallout.

Instigate ques instead of just a blanket tough luck comment when you log in " Wait for an open spot" umm just so you know most gamers(i say most cause you never know) do not have esp so knowing when an open spot becomes available = spamming start selecting character and crossing fingers.

Put accounts on times rotation limit gameplay to 1 hour then force that account to log off and be in hiatise (spelling) for 1 hour in order to give all gamers a go...now i know that implementing that sort of cueing cannot be done live but surely safeguards could have been put in place before launch.

Ok so no one couldve seen the immense sub scription response but with a hugely popular franchise better to be safe than sorry preperation for the ineviatble was poor.

sadface at level 3 lol

[AFuzzyMu11in]

At least this!! What's the use in saying "World is full, come back later!"?? Put us in a queue, with thousands of other players and I'll at least have the slightest idea when I can play. Not even that. But hey, it's not like MMOs have had that for like 10 years now.

They have a que but when the world is full it will not show up at all. Ive been in que multiple times before.

[AnkoYaoi]

Their best is not good enough, simple as that. Either because of poor planning, lack of proper financial investments, lack of knowledge, lack of enough employees the worst happened. But hey, no one says everyone has to be good at launching and handling MMOs; obviously SE can't do either.

BUT! When you sell a product, you have to deliver it. They should've sold less copies. They should've toned down their PR campaigns to attract a number of players that they can properly handle. They should've bought more servers ahead of time. Most companies that launch MMOs nowadays have several servers already installed and in stand-by, in case the ones offered at launch are not enough.

Furthermore, complaining is not about the past, it's about the present!!! We cannot play NOW! So people will complain until someone does something to address the issue and make it so we can use the service we paid for. Unfortunatelly there is no international consumer rights organization to call to, so we use these forums.

Also, what about the communication? Their launcher and the official website and official forum the only announcements are about some JP servers, nothing about NA/EU that cannot even get to character select since early morning. Where the hell should I go for more news rather than the official forum? Reddit? Twitter? Since when are these platforms "more official" than the damn official site? So why exactly isn't there anything about NA/EU situation?

You can plan all you want but nothing is guaranteed. Games at first launch 80% of the time have issues sometimes huge issue, but if you want to complain, complain all day but that's not going to fix anything. They know about the issues, its getting fixed. Now tell me, what exactly do you want from them? A game that should work as intended? Well then, let SE snap their fingers and I'm sure it'll work right away.

Now I can understand the frustration and the anger from all of this, but my point is: The game has its issues right now, whether it was "poor planning" or whatever, it happened, and they are working on it. You can either wait it out until its fixed or quit and toss the game away. Your choice, but going around complaining and being angry constantly isn't going to change the situation, although, people will do what they wish.

[LessLoveLess8]

Yes? I don't care, learn patience. For those of you whining and raging, you are not the only one in the situation, but some of us see no need to act that way, now then on to more important things.

Update regarding Servers
Click the above. Don't want to read it? Too bad, you won't get anywhere if you don't, but it's okay because I can help you learn to read, let's observe some key pieces of information.


This explains it's self, the number of players was not and could not be foreseen, now these limits are in place so we, the players who bought their game do not crash the servers and stop everyone from playing, and they are even apologizing, it's clear Square do not care about us, because generally that's what an apology means... right? No? Oh.

Here is a Question, what would you rather?
A. Wait a bit longer but eventually get to play
B. Let the server crash and no one get to play for quite awhile, resulting in you waiting for a much, much longer amount of time

If you prefer B, you probably have issues to work out, so really it's that simple, now then, onto the next lesson.



So, we're getting new servers, and each server requires several computers to hold all of us in it, and they have been making these preparations for awhile now, they don't happen over night, but some of us apparently think they should be manifested instantly to solve all of our problems, that's fine if you think that way but I would suggest that being high right now isn't helping anyone. Next?



So there you have it, Square are actually doing something, because that's what they do, now can we please just have some sensibility on these forums, complaining, threatening spam or lawsuits or anything else that is impossible to take seriously helps no one, nor does it help your standing in the community.

You bought their game, not only that, you're all playing for free, we have an entire month, A MONTH, 30 days, of playing this game, with no extra cost, on top of that we're getting extra free days, so missing out half a day or so of playing because the server is full is not going to kill you.

Have some respect, they are dealing with everything as well as any company can, don't act entitled, because you aren't losing out.

um lol xD a high spec PC with server only parts maybe >.> funny.

[AFuzzyMu11in]

You pay for a service you should recieve that service. End of statement.

The fact that , that is not happening is Part of the consumer industry Complications constantly arise from supply not being able to meat demand , There is only so much you can plan for.

I appreciate his willingness to accept the responsibility. However in saying that there are methods that they are not yet employing that could dampen this terrible over sales fallout.

Instigate ques instead of just a blanket tough luck comment when you log in " Wait for an open spot" umm just so you know most gamers(i say most cause you never know) do not have esp so knowing when an open spot becomes available = spamming start selecting character and crossing fingers.

Put accounts on times rotation limit gameplay to 1 hour then force that account to log off and be in hiatise (spelling) for 1 hour in order to give all gamers a go...now i know that implementing that sort of cueing cannot be done live but surely safeguards could have been put in place before launch.

Ok so no one couldve seen the immense sub scription response but with a hugely popular franchise better to be safe than sorry preperation for the ineviatble was poor.

sadface at level 3 lol

Wrong. In the real world of business they had no reason to expect a grand success from this reboot. The first version of their game was regarded as a total failure, why would they expect such a turn out for this one? Also regarding que it's there is one you just don't see it most of the time.

[Retsopmi]

They have a que but when the world is full it will not show up at all. Ive been in que multiple times before.

The queue is random. I've had world full for 2 hours before to get put into a queue of 60 people. I've also gone straight to a queue of 300 people. That isn't a working queue system. Also half the time the queue is a lie. It will give you a world full error WHILE you are in the queue. So please don't make excuses for them. They DO NOT have a working queue system.

[AFuzzyMu11in]

Yes? I don't care, learn patience. For those of you whining and raging, you are not the only one in the situation, but some of us see no need to act that way, now then on to more important things.

Update regarding Servers
Click the above. Don't want to read it? Too bad, you won't get anywhere if you don't, but it's okay because I can help you learn to read, let's observe some key pieces of information.


This explains it's self, the number of players was not and could not be foreseen, now these limits are in place so we, the players who bought their game do not crash the servers and stop everyone from playing, and they are even apologizing, it's clear Square do not care about us, because generally that's what an apology means... right? No? Oh.

Here is a Question, what would you rather?
A. Wait a bit longer but eventually get to play
B. Let the server crash and no one get to play for quite awhile, resulting in you waiting for a much, much longer amount of time

If you prefer B, you probably have issues to work out, so really it's that simple, now then, onto the next lesson.



So, we're getting new servers, and each server requires several computers to hold all of us in it, and they have been making these preparations for awhile now, they don't happen over night, but some of us apparently think they should be manifested instantly to solve all of our problems, that's fine if you think that way but I would suggest that being high right now isn't helping anyone. Next?



So there you have it, Square are actually doing something, because that's what they do, now can we please just have some sensibility on these forums, complaining, threatening spam or lawsuits or anything else that is impossible to take seriously helps no one, nor does it help your standing in the community.

You bought their game, not only that, you're all playing for free, we have an entire month, A MONTH, 30 days, of playing this game, with no extra cost, on top of that we're getting extra free days, so missing out half a day or so of playing because the server is full is not going to kill you.

Have some respect, they are dealing with everything as well as any company can, don't act entitled, because you aren't losing out.

Your post is full of win.

[kelsethel]

You can plan all you want but nothing is guaranteed. Games at first launch 80% of the time have issues sometimes huge issue, but if you want to complain, complain all day but that's not going to fix anything. They know about the issues, its getting fixed. Now tell me, what exactly do you want from them? A game that should work as intended? Well then, let SE snap their fingers and I'm sure it'll work right away.

Now I can understand the frustration and the anger from all of this, but my point is: The game has its issues right now, whether it was "poor planning" or whatever, it happened, and they are working on it. You can either wait it out until its fixed or quit and toss the game away. Your choice, but going around complaining and being angry constantly isn't going to change the situation, although, people will do what they wish.

UMM don't you want people to complain rather then quit so my suggestion to you is just stfu and let people vent cause that's all that tech forum is cause you cant post any where else unless you lvl 50