Lost free 30 days for accidentally registered to the wrong service account?

[Withered]

Are the NA customer service people only going to be available today? If so I need to stalk them and hope I don't get the error at the end of the chat like yesterday.

Supposedly the chat will be up 12pm pdt/3pm est.

[Tyran]

Supposedly the chat will be up 12pm pdt/3pm est.

Understood, but just today? I don't recall how late they'd be open.

[StryderOmega]

Understood, but just today? I don't recall how late they'd be open.

12pm - 5pm pst

I think today AND tomorrow. Most likely closed Monday due to Holiday.

[Tyran]

12pm - 5pm pst

I think today AND tomorrow. Most likely closed Monday due to Holiday.

You know, that must have been my problem yesterday. I wanted in queue for chat 2.5 hours, I got to #1 at 8:00 pm central time, which would have been 6 pm pst. I bet they simply clocked out and didn't bother to cancel the chat queue. I'd have rather had that then sit for an extra hour without knowing there was no one on the other end.

Word to the wise? I'd get in chat queue right at 2 pm in case there is a 5 hour wait

[StryderOmega]

You know, that must have been my problem yesterday. I wanted in queue for chat 2.5 hours, I got to #1 at 8:00 pm central time, which would have been 6 pm pst. I bet they simply clocked out and didn't bother to cancel the chat queue. I'd have rather had that then sit for an extra hour without knowing there was no one on the other end.

Word to the wise? I'd get in chat queue right at 2 pm in case there is a 5 hour wait

I would get in chat Queue about 11 am PST, cause there will be a wait regardless.

[Tyran]

I would get in chat Queue about 11 am PST, cause there will be a wait regardless.

True. I just hope the link that was posted earlier is for NA and not EU. (This one)

https://squareenixen.custhelp.com/ap...44142/_icf_5/1

[StryderOmega]

True. I just hope the link that was posted earlier is for NA and not EU. (This one)

https://squareenixen.custhelp.com/ap...44142/_icf_5/1

That is NA.

5/1 is NA, 5/2 and 5/3 are EU.

EDIT: (at the end of the link)

[Jaitsu]

Too bad they don't do chat SAT-MON, been trying all week to get support, the first time I got a chat agent he just passed off with the email support form >.>...

So far im 10/15 days and my CE is 25/30 days, so frustrating playing 40$ to accidentally register as a 2nd service...

[Withered]

Understood, but just today? I don't recall how late they'd be open.

Well supposedly last night when chat ended, people received messages in the live chat that it would be open today and tomorrow between 12-5 pm pdt.

[mindful]

Well supposedly last night when chat ended, people received messages in the live chat that it would be open today and tomorrow between 12-5 pm pdt.

It all BS , any modern day mmo , IN the 2009 era can fixed this in 24 hrs to 5 min, This service reason why people like the F2P easy to deal with. Yet square still in the year 2003.

EVERYONE FORGOT THIS IS SUBSCRIPTIONS BASE> SHOULD BE TOP OF THE LINE. SUPPORT.

We can go Play MOBA leagues of legends that got 5 million users on at same time no issues, and the game is FREE TO PLAY. And with in 5 min , your issues fixed.