Quote Originally Posted by SasakiNori View Post
Just got through the EU service chat and talked with Cynthia. A new CD Key was instantly added to my first service account. Here's the chat:

SEE Agent Cynthia: Hello and thank you for contacting SQUARE ENIX Customer Support. Just a few moments while I review your question, please.
SEE Agent Cynthia: I cannot view your ticket right now, please describe your issue to me.
You: Hello
You: I accidentally created a new service account for my Final fantasy game
You: instead of adding it to my existing service account from early access
SEE Agent Cynthia: Please provide me with your Square Enix ID, the registered email address and your date of birth so I can verify your account.
You: ID: XXXXX
You: Email: XXXXX
You: Birth: XXXXX
SEE Agent Cynthia: Thank you, one moment please.
You: Ok =)
You: Do you need a ticket id?
SEE Agent Cynthia: I have got that here, no worries.
You: kk
SEE Agent Cynthia: A supervisor is just dealing with the issue, just bear with me for a moment please.
You: No problem, take your time
SEE Agent Cynthia: Thank you.
SEE Agent Cynthia: A new code has been registered to the desired service account. The accidentally created service account will be blocked.
SEE Agent Cynthia: Is there anything else I can help you with today?
You: Nop that's all, thank you very much and have a good day !
SEE Agent Cynthia: Thank you for visiting our SQUARE ENIX Support Chat line. Take care and have a good day!
How do we all request Cynthia?