also gpt connected to eu.. sigh:

SEE Agent Cynthia: Your account is registered on the US database which we unfortunately do not have access to from the EU systems. Please contact the Square Enix USA Information Centre; open Monday to Friday, 9.00am to 6.00pm Pacific Time
by telephone : 858 790 7529 or via Web Chat on http://support.na.square-enix.com.