I got this from Amazon:
Hello,
I'm sorry to know that there was a problem with playing the Final Fantasy game and the Publisher, Square Enix's customer support, couldn't be reached.
As a standard policy, Games, Game Items, and Software Downloads are not returnable after purchase. However, because of the circumstances, I've made a one-time exception and issued a refund in the amount of $49.99.
Your refund should be completed within the next 2-3 business days and will be applied to the payment method used for the original purchase. Once processed, you'll be able to see the refund request here:
Once the refund has been processed, the game will no longer appear in Your Games and Software Library. The publisher may also disable the product key.
I appreciate your patience and understanding in this regard. We look forward to seeing you again soon.
Best regards,
Fattah M.
what server? dont see my situation getting much worse
I called and talked to a human last night. Its been 24 hours and I still have 2 service accounts. I wish we were all in El Segundo so that we could rush the building and demand answers. And afterwards, go out for some Boba Tea.
This is why Amazon rocks and Square Enix sucks!I got this from Amazon:
Hello,
I'm sorry to know that there was a problem with playing the Final Fantasy game and the Publisher, Square Enix's customer support, couldn't be reached.
As a standard policy, Games, Game Items, and Software Downloads are not returnable after purchase. However, because of the circumstances, I've made a one-time exception and issued a refund in the amount of $49.99.
Your refund should be completed within the next 2-3 business days and will be applied to the payment method used for the original purchase. Once processed, you'll be able to see the refund request here:
Once the refund has been processed, the game will no longer appear in Your Games and Software Library. The publisher may also disable the product key.
I appreciate your patience and understanding in this regard. We look forward to seeing you again soon.
Best regards,
Fattah M.
That's cool. I wonder if GMG would comply.I got this from Amazon:
Hello,
I'm sorry to know that there was a problem with playing the Final Fantasy game and the Publisher, Square Enix's customer support, couldn't be reached.
As a standard policy, Games, Game Items, and Software Downloads are not returnable after purchase. However, because of the circumstances, I've made a one-time exception and issued a refund in the amount of $49.99.
Your refund should be completed within the next 2-3 business days and will be applied to the payment method used for the original purchase. Once processed, you'll be able to see the refund request here:
Once the refund has been processed, the game will no longer appear in Your Games and Software Library. The publisher may also disable the product key.
I appreciate your patience and understanding in this regard. We look forward to seeing you again soon.
Best regards,
Fattah M.
I'm not going to give these guys any more of my money, Greenmangaming wouldn't give me a refund either. This shit is bogus. Square Enix you guys need to invest in PR and Support teams because this is going to bankrupt you. And I hope it does if you don't smarten up.
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