Lost free 30 days for accidentally registered to the wrong service account?

[Withered]

don't blame yourself. 1. there shouldn't have been a code required in the first place. 2. your account should have carried over from early access. 3. there should have been an option to cancel a 2nd service account and reactivate the first. 4. there shouldn't be 2 service accounts. 5. it should have been a user friendly process (some players are kids). 6. an issue this big should be addressed in mass, not case by case.

To bad they prefer to ignore their problems. I just don't understand how after two mmo releases already, they're support isn't better suited for things like this.

[Wickedjayc30]

Yeah, I'm also a PS3 player, and I'd been having some resolution issues where bits of the UI would get cut off at the bottom. Also, during the part where you select which service accounts to apply the code to, there's that big glaring "Create New Service Account" button, which...from what I recall, is the only selectable option on that screen?

Well you had "Add platform" button as well, but to me, a PC player, add platform means adding PS3 to my account. So like most people, I clicked on "Add service account"
Also, keep in mind that their translation is very fishy... Anyroad? Really?

[Aivre]

Yeah I have a resolution problem on my TV as well. It cuts off the bottom half and a bit of the right as well. It's a Samsung, maybe it is a Sony thing, lol.

Mine's a Samsung, too! O: 32"

[Seriat]

so since we all got fucked out of playing through the 3 day weekend due to SE's incompetence...we should have a big ass bbq and drunkenly attack SE hq in NA/wherever y'all are. i loved SE since it was square soft but damn, i hate them right now

I said earlier in the thread drinking/chat queue party at my place all long weekend long.

[The_Barber]

I said earlier in the thread drinking/chat queue party at my place all long weekend long.

I gave up drinking a few years back.....but damn square-enix is going to knock me right off the wagon

[Puck]

[Seriat]

Mine's a Samsung, too! O: 32"

Samsungs have a weird issue about displaying in full 1920x1080. I have to change resolutions to 1848x1026 to get it to display right on my 51"

Edit: 8 Inc "K go f urself"

[Juliei]

I would happy to give SE my All-Materia so they can fix everyone's account. Things are pointless to sell after the first one anyway....

Contemplating an alcohol run.

[Rekem]

Well add me to the list of people who accidentally created a 2nd service account instead of activating it to my beta/early access account. They really need to change the way you set up these accounts as I didn't even see an option to register the game to my existing account. Anyway, I submitted a support ticket this morning and still haven't received a response. I'm gonna be pissed if I have to start from level 1 and do all those boring fetch quests over again....

[Aivre]

Haha Puck that's...oh god.