Uh ok, just got kicked off and now its telling me to...

[LuBear]

Everyone you can find you're digital code in the order confirmation email that was send to you. Find this email and then go to www.findmyorder.com, once you log-in it has the code for the release version of the game. Enter that code and you can play again.


webhelp.v4@digitalriver.com
Dear


Note: If your order contains download products, you can complete the download by looking up your order using the information and link below. When the order summary appears, click on the Download link next to the product name. If your order contains physical products, you will receive a separate email notification when your products have shipped.
To look up your order, please visit: www.findmyorder.com
Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.
Sincerely,
Square-Enix, Inc. Customer Service
www.findmyorder.com

[Hansolo823]

im confused, i got this from my email...there wasn't a 20digits code

Serial Number: ABCDEF-123-HIFKLM-456 <-----this is not the real code

and doesnt work....is this the right code?
what am i doing wrong i bought it from SE

[xkrimepayzx]

My product code is 18 long not 20. WTF. My product code from my digital download is 18 characters long. Looks like this XXXXXX-XXX-XXXXXX-XXX. Says thats my Serial Number/Product Code. So either they have messed up or im looking at the wrong number.......


Ok figured it out. I went to the find my order link in my Email and used the serial number and it worked.

[Mcboogle]

You should have an extra email called "Square-Enix, Inc. - Product Now Available" There will be 2 codes inside. Use the 20 digit code.

I got 2 copies, so I had 4 codes. After that, make sure you're on the right SE account, and you're good to go.

[Hansolo823]

You should have an extra email called "Square-Enix, Inc. - Product Now Available" There will be 2 codes inside. Use the 20 digit code.

I got 2 copies, so I had 4 codes. After that, make sure you're on the right SE account, and you're good to go.

i only got 2 email from webhelp.v4@digitalriver.com
one is for shipping confirmation and the other is for early access....

[Reser]

im confused, i got this from my email...there wasn't a 20digits code

Serial Number: ABCDEF-123-HIFKLM-456 <-----this is not the real code

and doesnt work....is this the right code?
what am i doing wrong i bought it from SE

That is your PREORDER code not your game code.

I cannot believe how many of you have not entered your actual game code and expect to be able to continue playing the game.

what game code.? it hasnt been giving to me....if soo where do i find it...

Considering you said you had "shipping confirmation" Then here is a hint, your game code is in your GAME BOX, Have you ever bought a game before? if you do not have it yet then you will have to wait till your game arrives. Not rocket science, called common sense.

This is pissing me off.. This happend to me!

I never got another code. I received TWO codes and that's it. I have a pre-order code when I bought the digital copy online, and I received an early access code.

The pre-order serial number is 18 digits and I already used it to obtain the early access code, which I also used. I have no other damn code. I've searched through my emails.

Now it won't let me back on!

These people are incompetent.

The PREORDER code IS the Early Access code, you do not get TWO codes for preorder/early access. Go check those codes again.

Your game code will be on the account you bought the game with on Digital River, and you will also have a second email with it, check your spam folder.

Only incompetent people are the people who enter a preorder code and think that is all they have to do to play.

[Hansolo823]

That is your PREORDER code not your game code.

I cannot believe how many of you have not entered your actual game code and expect to be able to continue playing the game.

what game code.? it hasnt been giving to me....if soo where do i find it...

[Rikudou-Sennin]

This is pissing me off.. This happend to me!

I never got another code. I received TWO codes and that's it. I have a pre-order code when I bought the digital copy online, and I received an early access code.

The pre-order serial number is 18 digits and I already used it to obtain the early access code, which I also used. I have no other damn code. I've searched through my emails.

Now it won't let me back on!

These people are incompetent.

[M0xie]

If you ordered from the sony digital store like me...

Go to your email, find the one from webhelp.v4

....

Click the button that looks like a meteor at the bottom with a plus sign.

input that SERIAL NUMBER!

Hit next like a baws.

Play game, if you dont have the 30 free days, add a payment method you cheap sucka. Then play game.

You are my hero!! Thank you <3

[KittytheSheGeek]

I'm just going to sit here and wait impatiently for my physical copy to arrive in the stupid mail...