Lost free 30 days for accidentally registered to the wrong service account?

[Weswes]

The ticket they actually update and escalate is the one you fill out through this link. https://support.na.square-enix.com/c...82&la=1&daxx=2

Though, I've only done this through live chat so maybe they fill it out for you over the phone or something.

Ok I raised another ticket with this method just in case. How did you get to live chat through this method?

[CirusArvennicus]

I'll ask again, since no one seemed to see it. Where can I view my ticket? I can't find it.

[beater49]

First your name, then your ticket number. They'll want to verify your account, so all of your personal info such as DOB, address, phone number, etc. If you use a security token, they'll want the serial number so have that. It'll be in the email you got when you signed up for it.

ok thanks... currently 91 in queue

[Puck]

Ok I raised another ticket with this method just in case. How did you get to live chat through this method?

Someone posted the chat link on the last page. When they ask for a ticket number, just give the one for that ticket.

[DorianFTW]

Dont worry! You will get a fresh 30 days when they fix it!!!

[mase123987]

I'll ask again, since no one seemed to see it. Where can I view my ticket? I can't find it.

If you looked back about 3-6 pages, I asked the same thing and got a great answer with images.

[CJtheBoyWonder]

My account just recently got fixed. I went to live chat support yesterday and now I got all my CE things. There is hope and you will get your account fixed people!!! JOY!

nice dude. pass some of that luck to me =)

[Puck]

Has anyone else encountered "No agent available" when reaching the 1 position in the queue?

Yeah, that seems to happen a lot. Did that for me all day yesterday.

[EXOlGOD]

nice dude. pass some of that luck to me =)

If you got into live support you will get it fixed soon. If not they will have it done no later than monday. Enjoy the weekend!

[refraxion]

Considering its a long weekend I have no hope for SE. Just go bankrupt with this garbage. Tried so many days and always canceled. I feel so cheated buying this game now.