Lost free 30 days for accidentally registered to the wrong service account?

[Matrinka]

Here is mine.

Contact time: 08/29/2013 10:18
Updated Time : 08/30/2013 07:30
Status: Closed
Escalated on 8/29 through Live Chat

No email confirmation yet.
Mog Station reflects no changes (service account 1 still inactive with character).

In live chat queue currently to verify status of ticket and why it was closed. The ticket said Waiting for Response not an hour ago and then it was closed with the following response at the end of the ticket:

Call Summary [Support Form] Service Account Incorrectly Registered
Contact Time 08/29/2013 10:18
Details Here you go.

That is after the entire chat log from the live chat.

I'm in exactly the same situation. My escalated ticket was blue this morning, saying "please respond" but there was nothing to respond to. No email has arrived. My ticket is now closed. No changes on Mog Station. I want to be patient, but dear lords, the loose ends are driving me insane. I hate to sound selfish, but I'm starting to feel entitled to free days due to all these errors.

[Marleytiva]

I'm in exactly the same situation. My escalated ticket was blue this morning, saying "please respond" but there was nothing to respond to. No email has arrived. My ticket is now closed. No changes on Mog Station. I want to be patient, but dear lords, the loose ends are driving me insane. I hate to sound selfish, but I'm starting to feel entitled to free days due to all these errors.

I'm in the exact same situation, but I noticed others said their tickets were closes before their situation was resolved. It's been about 24 hours since my ticket was escalated. Hopefully it's going to be resolved before the weekend :/