Lost free 30 days for accidentally registered to the wrong service account?

[Weswes]

To the people whose ticket got escalated, Did your support ticket that contained the form you filled out got closed as while? Cause mine did and i'm stressing out over it

Mine got escalated 6 and a half hours ago. On the right hand side it says "In Process". On the left it says the ticket is in "ongoing inquiry - status: open".

[Victor]

Irrelevant and unrelated post, but does anyone else enjoy playing FFXIV naked?

[Rapoza]

this is ridiculous during registration i chose all the only options i was given..so still it decides to create new service and not register my early access account on ps3

[xavieronly1]

they closed all the tickets. so I guess even the escalated ticket got closed.

So... does that mean I just wasted all of my waiting time on the stupid phone line? I seriously don't have time to wait for phone queue to fix this.

Really, this has to be one of the worst software/game supports in the history.

[TimothyGreen]

this is ridiculous during registration i chose all the only options i was given..so still it decides to create new service and not register my early access account on ps3

same as many of us. NA support opens is about 30 minutes.

[Cheezy]

”This service can take up to two weeks to process.”

2 weeks.. wow

[EmilyW314]

Dear Customer,

Due to the overwhelming volume of contacts received in regards to the launch of FINAL FANTASY XIV: A Realm Reborn, we have regretfully been unable to respond to your request within the expected 48 hours. In order to prioritise time-sensitive issues, your ticket has been closed.

If your query is related to registration codes for a Square Enix Store purchase, please log in to the following site using your SQUARE ENIX Membership details to view your codes: http://sqex.to/ffxivcodes

If you have not yet found a resolution for your issue, we ask that you create another ticket after searching our Knowledge Base. Please also select the best category and sub-category pertaining to your issue.

We sincerely apologise for not responding to you in a more satisfactory manner and thank you for your patience and understanding.

Square Enix Support Centre Team

gg square-enix, gg.
and this is after 2 hours ago they told me they are "escalating" my ticket.

It is actually a good sign they closed your ticket cuz people who got their tickets closed got it fixed within the next 12 hours

[Kheni]

I can Completely agree I tryed to login to acct today after playing last night says i need to put in my 20 digit code and i do so and says in use like wth so i go to se site says active and im like hmmmm wat going on why can i not play

[Sblargh]

How do I check the status of my support ticket?

[Kamitechi]

It is actually a good sign they closed your ticket cuz people who got their tickets closed got it fixed within the next 12 hours

well I hope you are right.