Lost free 30 days for accidentally registered to the wrong service account?

[surrel]

The problem with most of us is the game is registered to the second account, which means you don't own the game on the account your characters are on, which means they won't let you subscribe if you don't have the game.

Great, I'm back to being fucked :/

[Vandyn]

I figure worse case is I'll have to create characters on the new (wrong) account until it gets merged. I haven't gotten far on what I have now (server issues and RL contributing to that). What bothers me is the new account (the one with the 30 days) already started counting down when I put it in on Tuesday when it really shouldn't start until after today. I wonder if I'll be credited.

What number are you guys calling. I tried the one listed a few pages back (for NA) and its just a busy signal.

[lamestdude]

The problem with most of us is the game is registered to the second account, which means you don't own the game on the account your characters are on, which means they won't let you subscribe if you don't have the game.

Yeah, that's the issue...I can not subscribe since my activation code was input in my second service account...

[Eveanon]

Great, I'm back to being fucked :/

Sorry, I'm upset about this too. But I believe once everything gets switched over, your 30day free thing will be renewed, and from the point it's fixed I think you'll have 30 days. I'm not making promises, but I think that's how it's going to work.

[Eveanon]

I figure worse case is I'll have to create characters on the new (wrong) account until it gets merged. I haven't gotten far on what I have now (server issues and RL contributing to that). What bothers me is the new account (the one with the 30 days) already started counting down when I put it in on Tuesday when it really shouldn't start until after today. I wonder if I'll be credited.

What number are you guys calling. I tried the one listed a few pages back (for NA) and its just a busy signal.

I think once it gets fixed, your 30 day will be renewed. I said that on my last post, but just saying it again. No promises, but I think what they do is they just deleat the second account and add a new game key code onto the first.

[surrel]

Sorry, I'm upset about this too. But I believe once everything gets switched over, your 30day free thing will be renewed, and from the point it's fixed I think you'll have 30 days. I'm not making promises, but I think that's how it's going to work.

I'm not entirely worried about the 30 days trial. I'm going to start subbing anyway for the veteran rewards so the 30 day trial period will pretty much go to waste for me. However, like you said, because my game is registered on another service account, I can't even subscribe with the one that I'm using and I won't be able to play after tonight D: So I still need for SE to fix that. I guess the only "good news" for me is I'll be out of town starting tomorrow through Monday so if I can't get through live chat today, I can only hope my ticket is answered by Monday but I also feel like they'll have a labor day weekend holiday break.

[Daemen]

Sitting in chat queue currently. Every so often I'll actually go BACK in queue, like from 11 to 12. Idk what the hell that's about

[xavieronly1]

I figure worse case is I'll have to create characters on the new (wrong) account until it gets merged. I haven't gotten far on what I have now (server issues and RL contributing to that). What bothers me is the new account (the one with the 30 days) already started counting down when I put it in on Tuesday when it really shouldn't start until after today. I wonder if I'll be credited.

What number are you guys calling. I tried the one listed a few pages back (for NA) and its just a busy signal.

If you start playing on the "wrong" account, don't file the ticket. Otherwise, they will disable your "wrong" account and you would have an account that you used from EA/beta 4.

[lamestdude]

Sorry, I'm upset about this too. But I believe once everything gets switched over, your 30day free thing will be renewed, and from the point it's fixed I think you'll have 30 days. I'm not making promises, but I think that's how it's going to work.

It should be that way, but oh well...what to do? I'm not going to create any characters on my second account. Starting over seems dull to me , plus I'm also pretty upset.

[Eveanon]

Sitting in chat queue currently. Every so often I'll actually go BACK in queue, like from 11 to 12. Idk what the hell that's about

That happened to me, but the lady I talked to said, if you can't get ahold of anyone right away, you should wait on the line because someone should connect once they are available. I didn't know that so I kept requeueing every time I got to the end.. but I don't know if that'll actually work
I'll be trying again tomorrow morning if it's not fixed and I can't play.