Lost free 30 days for accidentally registered to the wrong service account?

[Budumpshh]

When did you opened your ticket ?

just yesterday around 3pm EST and i woke up this morning and it was fixed. keep in mind i called after submitting my ticket!

EDIT: also i'm from NA and used this number >> (310) 846-0345 I made 11 attempts at calling before getting put on hold and it only took under 2 hours to get verified by a very nice man

[Amon-Lau]

Thats odd indeed... She asked me for the details I posted. She dind't asked me for the name of the service account. I guess thats your SquareEnix ID?

no, i think it's the name of the service account
Final Fantasy XIV 1 (for service account 1)
Final Fantasy XIV 2 (for service account 2)

number 30 on queue NA live chat support.

Pretty much this, like what they ask you to fill in that ticket account merging from earlier... =0

I just hope this doesn't mess things up..

[slykkoxin]

Just got off the phone with SE. called at 9pm PST and had to wait about 15 minutes. Basically they'll tell you two things.

They can delete the beta account and put preorder items on your CE account, which deletes your character.. or they can merge everything which could take up to two weeks, but could be faster. I asked him if the ones doing the mergers are from the US and he stated that he thinks the ones doing the merges are from Japan.

So basically until you call and have them escalate it through the phone, the Japanese guys don't even get the request to do such a thing basically. So if you're just waiting around hoping your account gets merged, it will probably take a very very long time if not ignored.

this is really upsetting to hear...i dont even know if i wanna play anymore

[FLeely]

48 hours almost passed,, still havent got any changes

[Baleoce]

Because I bought the physical CE for PC, and already had a 1.0 account (and then used that key to accidentally make a 2nd service account), I've been left with no option but to just pay an extra £15 and upgrade to the digital deluxe thing on my 1st service account.

I hope everyone in here gets their issues sorted with minimal fuss. Good luck to you all.

[Acala]

What is the live assistance wait time in... or does it just omit the hours because they never thought there could be any real issues?

[0oExTo0]

Meh, this is sort of ridiculous. So I'm losing time on my characters for one account (1 day left), AND losing time on my 30 days which have no characters. Still no response officially to a problem many are having, not all, but many. Quite honestly, between server caps that keep me out 75% of the time, and now this registration nonsense, I'm just sort of over it all. I find myself less and less interested in even playing. I just don't have the time to sit on the phone for 4 hours, or in a chat queue for 3 hours waiting to 'maybe' get this problem fixed.

It's an ok game, but SE has soured the whole deal for me. I'm willing to just eat the $23 I paid for the game and call it a day.

[ClassyGirl]

4 days since I submitted my original ticket. 1 day left. Guess when my EA expires I am done with this game

Good luck guys.

[yuji09]

IS it just me, or the mog station getting a maintenance ?

edit :
err...sorry, nevermind, at first it shows a maintenance windows.
After trying to log in one more time, it get back on.
weird.

[lamestdude]

Meh, this is sort of ridiculous. So I'm losing time on my characters for one account (1 day left), AND losing time on my 30 days which have no characters. Still no response officially to a problem many are having, not all, but many. Quite honestly, between server caps that keep me out 75% of the time, and now this registration nonsense, I'm just sort of over it all. I find myself less and less interested in even playing. I just don't have the time to sit on the phone for 4 hours, or in a chat queue for 3 hours waiting to 'maybe' get this problem fixed.

It's an ok game, but SE has soured the whole deal for me. I'm willing to just eat the $23 I paid for the game and call it a day.

Same boat, and one day left in my main account. I'm in queue, hopefully someone will answer me this time.