Lost free 30 days for accidentally registered to the wrong service account?

[sephyr]

mogstation is on maintenance right now. guess someone decided to make major changes... finally. lol

[Henlzz]

mogstation is on maintenance right now. guess someone decided to make major changes... finally. lol

Well, no maintenance here and no changes yet :/

[Malfice]

Just got home to find an email from SE saying it had been done, and it has! HUZZAH!

[Baleoce]

Who else here is in the situation where they've bought the physical CE for PC and are left with no options?

[AsheDalmasca]

Grats! I called yesterday at 10:30am called again at 9:30am today still have nothing

It seems so random.... Some people do get help.. some people don't. Depressing ~

[Kei-chan]

I have never waited for over 1 min on my queue, in saying that, I am from Australia and its probably not the prime time of US server. In terms of spawn it doesnt matter who tagged it as long as you do damage equal to 1/3 of the hp you get the kill as well.

Your server or starting city's surrounding areas may be less populated. In any case, rigid tradition prevents me from attacking a monster someone else has tagged outside of a fate or instance. It's just discourteous.

[Degha]

Another update on my ticket. They had moved it to closed status last night ~3 hours after I talked to them on the phone. At that time I still had 2 accounts and my CE was on the 2nd. As of this morning the ticket is still in closed status but all of my CE items are on account 1 and I now have 31 days remaining. Account 2 is still there with 27 days left but I'm assuming it will be removed at some point.

Hopefully we see more people today that got their accounts fixed!

[Taragon]

a guy of the service on the phone confirm to me that all people who dont call or contact with chat will wait a lot because they are constantly on phone and on chat at the same time and cant read their mail.

[AsheDalmasca]

a guy of the service on the phone confirm to me that all people who dont call or contact with chat will wait a lot because they are constantly on phone and on chat at the same time and cant read their mail.

Some people just can't call or get into chat. So they (like me) are f-ed.

Just got home to find an email from SE saying it had been done, and it has! HUZZAH!

Really glad for you Malfice Seen you posting quite a few times as well so it's good to see some people getting it fixed. 3 on the last 2 pages of the topic. Getting a bit more hopeful here.

[Puck]

a guy of the service on the phone confirm to me that all people who dont call or contact with chat will wait a lot because they are constantly on phone and on chat at the same time and cant read their mail.

Damn... One day left too.