Lost free 30 days for accidentally registered to the wrong service account?

[canto]

I guess you don't *have to* call them, but it will speed things up. There's always a live chat option. The UK support answered pretty fast, if you're worried about phone bills there's always skype (I'm not sure if the number is free, I've used work phone).

[Sixx]

I guess I'm on hold? I called them, pressed 1, and now it keeps ringing and then says, all agents are currently assisting customers we will be assisting you in which the order your call is received. No hold music or anything, just ringing and the say sentence over and over.

Same thing, at least we are in a queue then

[Zamotic]

Me three... called exactly at 12pm ET. Got prompts.. now it rings 3 times, get a canned response and it rings. I think I might prefer elevator music to this set up.

[TyloRime]

My friend is so frustrated by this he's going to quit

[zerojs]

Don't touch my Service Accounts? So leave my second Service Account deactivated as is?

And good to know the 30 days will be transferred though sadly I'm going out today so I'll have to wait on calling them. Their phone number for the NA region is located on their website on the bottom of the page right? Or somewhere in the contact page.

And what do I put in here:
https://support.na.square-enix.com/c...hp?id=496&la=1

To contact them for live chat? Account for Contact Category seeing as it's related to it.

Have you disabled the 2nd service account that was made? You shouldnt have.. I meant leave it as it was when you put the key in.

[Spokenlastchance]

Yeah I'm getting the same generic message. I cannot believe the same thing happened in 1.0, and they didn't have the mindset to design a better registration submitting process. In my defense I was registering on my phone becausey internet companies DNS took a crap, and I could only use websites that don't require a DNS. And on a mobile phone that like add to existing icon isn't there.

[Zamotic]

What was the link to look up the support tickets again? I have one, just wanna see if it shows up.

[Toranja]

I'm not finding the EU chat support. Is it the same for everyone?

[tranceremedy]

has anyone got this resolved yet besides the person that called in?

[Spokenlastchance]

has anyone got this resolved yet besides the person that called in?

I've not seen anyone post about a resolved issue unless they called in shrugs.