While I agree it's getting somewhat blown out of proportion, the people who cannot get in to play (myself included) have a valid point. We paid for a service, and it's not being provided. It's not MY problem that they cannot handle the load. Locking people out of the game is the WRONG answer to this problem, and it's pretty much unprecedented. I have been doing this since Ultima Online, and have never seen a company intentionally prevent it's customers from using the product that they paid for. If they were going to do this they should have warned people ahead of time, but instead they took our money knowing full well that we wouldn't be able to play. Limiting sales would have been a better solution, and it would have accomplished the same thing as locking people out, but of course they want our money.