Quote Originally Posted by HappyX View Post
Yes indeed. Saying "We're sorry" is nice but an empty gesture without some assurance that things will be better relatively soon.

When will new servers be deployed? When will free server transfers be offered for less congested servers?
That's exactly what I'm hoping for. The customers and end-users I deal with would be really pissed if all I ever did was hand out generic apologies. Sometimes I tell them too much and it makes their head spin, but at least they know I'm on top of it and they're in the know.